Live Chat Software by ProProfs Android

Live Chat Software by ProProfs

Try our mobile app to give support on the go, monitor visitors, & capture lead

Features & Capabilities

ProProfs Live Chat Software app is a centralized platform for support operators to take up all customer queries and provide answers in real-time. The use of this mobile-optimized chat box allows your operators to monitor visitors and initiate a chat no matter where they are. With such a live support chat software, you get to reduce support tickets and turn visitors into delighted customers. Provide instant answers without making them switch back and forth between your web pages.

The robust live chat software app is equipped with features like visitor monitoring that can help your operators understand your customers better. The live chat for customer service comes with an intelligent chat engagement feature that allows your operators to reach out to visitors by sending proactive invites and auto greetings from the mobile app.

Other than sending proactive chat invites, the live chat app helps support operators monitor incoming, pending chat and track which operator is working on which chat. This helps them to make sure that no chat goes unanswered and convert website visitors into returning customers in case they have queries related their products/services at all times. Your operators can also easily see who is on your website, where they are stuck and proactively start a conversation.

ProProfs Chat for Android offers a series of features, that are listed below:

• Track and record offline messages
• Feature to access control panel from Android smartphone
• Invite visitors for live chat
• Know your website visitors using Geolocation
• Use canned messages
• Close chat feature in chat window
• Operator logout functionality in operator chat window

Benefits your business can attain from the use of live chat support application are:

• Resolve client queries instantly
• Improve support team’s productivity
• Support multiple visitors at the same time
• Provide personalized support based on visitor behaviour
• Capture more leads
• Grow sales

User Growth & Download Statistics

App
By:
Live2Support
Downloads:
10,546
Rating:
3.67
(66)
Version:
3.1.1 Last updated: 2023-10-06
Creation date:
2012-07-24
Email:
su*****@proprofs.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2024-12-11
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Live2Support
Google Play Store
https://play.google.com/store/apps/details?id=com.live2support
Email:
su*****@proprofs.com
Website:
https://www.proprofs.com/chat/

User Reviews

Pros
  • Fast and responsive application
  • Allows real-time communication with website visitors
  • Easy to use and requires no extra training
  • Helps in capturing leads effectively
  • No performance issues or crashes reported
Cons
Recent reviews
If you were searching for a live help software mobile app that helps you provide support anytime, anywhere, then proprofs chat is the perfect option. I never thought delighting customers would become less of a hassle. Plus, my agents appreciate how they no longer have to sit at their systems to provide support to customers. They can reach out to them or manage support queues. I haven’t witnessed their app crashing every now and then. So for me it’s perfect!
by A *****, 2019-02-18

Great app, love how responsive it is. I also like how chatting with our website visitors in real-time and that to on the go feels like a piece of cake.
by A *****, 2019-02-15

i really did not expect a mobile app to work this smooth and fast. indeed proprofs chat is the best live chat software app in the market. i appreciate how we can monitor our visitors and provide them personalized support experience based on their behavior at our website. Kudos to the team!!
by A *****, 2019-02-14
View all user reviews ›

Best Live Chat Software by ProProfs Alternatives

Here are some Android apps that are similar to Live Chat Software by ProProfs: