ProProfs Help Desk Software Android

ProProfs Help Desk Software

Delightful customer service at your fingertips!

Features & Capabilities

Our help desk app for Android has been diligently designed keeping your various requirements in mind. No matter if you are a support agent, manager, or the CEO, you can easily manage customer conversations - anytime, anywhere.

Now, resolving tickets is as easy as using your Gmail app! With our simple, Gmail-like interface, support your customers on the move and delight them with fast, personalized service.

Here are some top features to look forward to in the ProProfs Help Desk app:

Anytime, anywhere access
Enjoy incredible ticketing features right inside your mobile. Once downloaded from the Play store, our app can be accessed 24/7 from any part of the world.

Manage tickets with ease
Get a holistic view of all your tickets right when you log in. Keep your help desk tidy by sorting tickets based on their status - open, pending, sent, or overdue.

Advanced search
Never miss a conversation again with our advanced search box. Easily find old conversations in a single click and get the context you need.

Bookmark important conversations
Prioritize important conversations by adding bookmarks. You can even add labels such as ‘Bugs’ or ‘Billing’ to differentiate tickets from one another.

Get all the help you need
If you need any help, we are right here for you! Visit our help center to learn all the amazing things you can do with our tool. In case you need assistance, human support is just a call away - (855)776-7763.

User Growth & Download Statistics

App
By:
ProProfs
Downloads:
746 4
Version:
1.13 Last updated: 2025-07-31
Version code:
14
Creation date:
2021-07-27
Publisher country:
US US
Permissions:
  • android.permission.GET_ACCOUNTS Very high risk
  • android.permission.READ_CONTACTS Very high risk
  • android.permission.WRITE_CONTACTS Very high risk
  • android.permission.READ_EXTERNAL_STORAGE High risk
  • android.permission.READ_MEDIA_IMAGES High risk
  • android.permission.READ_MEDIA_VIDEO High risk
  • android.permission.USE_CREDENTIALS High risk
  • android.permission.WRITE_EXTERNAL_STORAGE High risk
  • android.permission.INTERNET Low risk
  • android.permission.POST_NOTIFICATIONS Low risk
  • See more
Size:
12.47MB
Email:
su*****@proprofs.com
URLs:
Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-21
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
ProProfs
Google Play Store
https://play.google.com/store/apps/details?id=com.helpdesk.HelpDesk
Email:
su*****@proprofs.com

User Reviews

Cant even login
by Ni*****, 2022-08-09

Bad experience
by Ed*****, 2021-12-01
View all user reviews ›

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