By: Live2Support
List of user reviews and ratings for Live Chat Software by ProProfs
Total ratings
3.67 (Rating count: 66)
Review summary
Pros
- Fast and responsive application
- Allows real-time communication with website visitors
- Easy to use and requires no extra training
- Helps in capturing leads effectively
- No performance issues or crashes reported
Cons
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User Reviews
Recent rating average: 4.20
All time rating average: 3.67
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3 star
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2019-02-18 | If you were searching for a live help software mobile app that helps you provide support anytime, anywhere, then proprofs chat is the perfect option. I never thought delighting customers would become less of a hassle. Plus, my agents appreciate how they no longer have to sit at their systems to provide support to customers. They can reach out to them or manage support queues. I haven’t witnessed their app crashing every now and then. So for me it’s perfect! | ||
| If you were searching for a live help software mobile app that helps you provide support anytime, anywhere, then proprofs chat is the perfect option. I never thought delighting customers would become less of a hassle. Plus, my agents appreciate how they no longer have to sit at their systems to provide support to customers. They can reach out to them or manage support queues. I haven’t witnessed their app crashing every now and then. So for me it’s perfect! | |||
| 2019-02-15 | Great app, love how responsive it is. I also like how chatting with our website visitors in real-time and that to on the go feels like a piece of cake. | ||
| Great app, love how responsive it is. I also like how chatting with our website visitors in real-time and that to on the go feels like a piece of cake. | |||
| 2019-02-14 | i really did not expect a mobile app to work this smooth and fast. indeed proprofs chat is the best live chat software app in the market. i appreciate how we can monitor our visitors and provide them personalized support experience based on their behavior at our website. Kudos to the team!! | ||
| i really did not expect a mobile app to work this smooth and fast. indeed proprofs chat is the best live chat software app in the market. i appreciate how we can monitor our visitors and provide them personalized support experience based on their behavior at our website. Kudos to the team!! | |||
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