Reviews of Live Chat Software by ProProfs

By: Live2Support

List of user reviews and ratings for Live Chat Software by ProProfs

Total ratings

3.67 (Rating count: 66)

Review summary

Pros

Fast and responsive application
Allows real-time communication with website visitors
Easy to use and requires no extra training
Helps in capturing leads effectively
No performance issues or crashes reported

Cons

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User Reviews

Recent rating average: 4.20

All time rating average: 3.67

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Date	Author	Rating	Comment
2019-02-18	A *****		If you were searching for a live help software mobile app that helps you provide support anytime, anywhere, then proprofs chat is the perfect option. I never thought delighting customers would become less of a hassle. Plus, my agents appreciate how they no longer have to sit at their systems to provide support to customers. They can reach out to them or manage support queues. I haven’t witnessed their app crashing every now and then. So for me it’s perfect!
If you were searching for a live help software mobile app that helps you provide support anytime, anywhere, then proprofs chat is the perfect option. I never thought delighting customers would become less of a hassle. Plus, my agents appreciate how they no longer have to sit at their systems to provide support to customers. They can reach out to them or manage support queues. I haven’t witnessed their app crashing every now and then. So for me it’s perfect!
2019-02-15	A *****		Great app, love how responsive it is. I also like how chatting with our website visitors in real-time and that to on the go feels like a piece of cake.
Great app, love how responsive it is. I also like how chatting with our website visitors in real-time and that to on the go feels like a piece of cake.
2019-02-14	A *****		i really did not expect a mobile app to work this smooth and fast. indeed proprofs chat is the best live chat software app in the market. i appreciate how we can monitor our visitors and provide them personalized support experience based on their behavior at our website. Kudos to the team!!
i really did not expect a mobile app to work this smooth and fast. indeed proprofs chat is the best live chat software app in the market. i appreciate how we can monitor our visitors and provide them personalized support experience based on their behavior at our website. Kudos to the team!!

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