LiveChat - Support & Sell

Name: LiveChat - Support & Sell
Rating: 4.3 (109 reviews)
Author: Text, Inc

By: Text, Inc App

Customer service chat

Features & Capabilities

LiveChat is a customer service platform that delights your customers and fuels your sales. Support customers on the go with LiveChat and offer a superb customer experience at all times. The mobile app keeps you connected even on poor internet, with features like incoming message previews, ready-to-go responses, multi-channel support, file sharing, and push notifications.

Install LiveChat to streamline support, automate greetings, route chats, manage tickets, and engage customers throughout their buying journey to close more sales and reduce operational costs.

User Growth & Download Statistics

App Communication Sales Marketing AI

By:

Text, Inc

Rating:

4.30

(109) 1 new ratings

Version:

2.42.3 Last updated: 2026-06-30

Version code:

887583286

Creation date:

2020-05-15

Compatible devices:

Size:

104.54MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-15

Compare stats and ranking:

Ranking

# 150,495 ▲ 1,252

Other rankings

#58 in support keyword 14 ▼ 9#93 in customer keyword 12 ▼ 29

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Text, Inc

Apple Apps Store

https://apps.apple.com/us/app/livechat-support-sell/id1512395470

Website:

https://www.livechat.com/app/livechat-for-iphone/

User Reviews

Users largely praise LiveChat for enabling mobile customer communication and note the newer app version is easier to use. However, widespread issues persist: inconsistent notifications, missing chats, and delays; major usability regressions in the Lite/iPad version such as no landscape support and stripped features; problematic billing/support experiences and frustrating authentication flows. The result is a mixed-to-negative sentiment, with a call from many to revert updates or revert to the older app.

Pros

Enables mobile customer chat and support, providing easy communication options with customers.
The LiveChat service is viewed as solid and the app is considered well done by users.
Some users report the new version is easier to use and better than the old version.
The app helps teams reach customers anytime, making it feel like an always-on support channel.

Cons

Notifications are unreliable and frequently miss chats, causing delays and missed conversations.
Recent updates removed landscape support on iPad and forced a portrait-only layout.
The Lite version lacks essential features and has several UI/UX regressions compared with the desktop version.
Billing and customer support options are poor or unresponsive.
Authentication/login flows are broken or inconsistent, with problematic redirects and sign-in experiences.

Recent reviews

Happy - super stable and useful for communication with enquisative customers

by Pe*****, 2026-07-07

The customer In chat notification has been removed from this app. Who thought this was a feature we didn’t need? But we do need an alert for every new customer that comes to the website?? Please add the notification back. That is the whole purpose of the app… to interact with people in the chat, but now there is not a notification of this instance.