TicketsCDS

CDS Tickets is the mobile version of the ticketing module in the CDS Software management system.

It allows departments within a company to request work from other departments and track each request from start to finish, without being at a computer.

WHAT YOU CAN DO

• Create a request: which department is requesting it, which department is handling it, the type of work, and a description.

• View tickets from your departments, filter them by status, and search by number or text.

• Approve or reject requests, assigning an execution date, estimated hours, and responsible party.

• Record work updates in the ticket log.

• Take photos with your camera and attach them to the ticket.

• Finalize the work by recording the hours worked.

EVERYTHING STAYS IN YOUR COMPANY'S SYSTEM

What you enter from your mobile phone is the same as what you see in the desktop system: same tickets, same permissions, and the same email notifications.

WHO IS IT FOR?

For employees of companies using the CDS Software management system with the ticketing module. Login is done using the company name, username, and system password. The application does not allow the creation of accounts: users and their permissions are managed by each company.