Genband SPiDR

Real Time Communications Client for Google Apps® Offered by GENBAND

Business-class Voice Integrated with Google Apps

GENBAND’s Real Time Communications Client (RTC) for Google Apps integrates business-class voice services with Google Apps. The RTC Client for Google Apps associates a hosted business line with a Google Apps environment. Organizations don’t have to choose between the traditional PBX features they need and the rich collaboration services of Google Apps.

The RTC Client installs an icon in the chrome browser to enable point and click access to your hosted business line. Incoming calls to your office number automatically alert with a pop-up. The application uses the caller’s CallerID to search Gmail, Google Drive, hangouts and Google Calendar. Not only will you know who is calling, you’ll also see all of your recent correspondences with the caller so you’re better prepared for the conversation with intuitive panels that present the latest emails, documents, hangouts conversations and calendar events shared with the caller.

Making outbound calls is just as intuitive. Simply click-to-dial friends or colleagues from the client’s address book. The recipients will receive the call from your office phone number, regardless of the devices you are using to place the call.

RTC Client for Google Apps support both GENBAND’s Cloud-based (Nuvia) and premises-based Telephony Application Server integration. The solution can also be integrated (via SIP) with standards-based IP-PBXs and Cloud PBX services.

Key benefits: