Aware Monitor

Aware Monitor Plugin is used by Aware System to Monitor remote agents. Credentials are required for use!

Aware Monitor Chrome Extension

Aware Monitor is a Chrome extension used by Aware System Agents in call centers to monitor remote agents. It allows remote employees to perform call center jobs from home under automated supervision.

Download

Extension stats

By: Cognosante

Users: 16

Version: 2.0.21 (Last updated: 2022-11-16)

Creation date: 2021-01-01

Risk impact: Moderate risk impact

Risk likelihood:

Low risk likelihood

Manifest version: 2

Permissions:

storage
idle
identity
tabs
system.memory
system.cpu

Size: 574.46K

Email: de*****@cognosante.com

Ranking

# 114,397 ▲ 5,717

Other rankings

#35982 in Workflow & Planning ▲ 618 #35 in monitor keyword 46 ▲ 9 #182 in system keyword 65 ▲ 4

Other platforms

Not available on Android

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

This plugin works in correlation with Aware System and should be used and installed only by Aware System Agents.

Call centers have strong requirements around security and monitoring especially in the health market where people interact with PHI/PII. Historically this activity could only be executed in dedicated call centers which had to comply with advanced security requirements. This plugin is meant to solve that problem and allow remote employees to perform this kind of call center jobs from their home under automated supervision.