Primas Web Notifier

Web Notifier will show the notification and screen-pop from the PrimasCX Server using manifest v3

Primas Web Notifier: Your Contact Centre Notification Tool

Primas Web Notifier is a Chrome extension specifically designed for call center agents. This extension triggers Windows Notification and web-popup for incoming calls, enabling agents to quickly identify and interact with the caller. The pop-up, customizable based on user preference, can display as a web page, chat-box, or a web-mail. This notification feature is exclusively available to users signed into the Primas Web Notifier as a Primas Web user. Users have the liberty to specify the site domains they wish to embed the popup and their designated Primas CX server URL.
Install from Chrome Web Store

Extension stats

Users: 627
-1
Rating: 5.00
(13)
Version: 1.3.3 (Last updated: 2024-09-12)
Creation date: 2020-07-25
Risk impact: Moderate risk impact
Risk likelihood:
Manifest version: 3
Permissions:
  • cookies
  • notifications
  • bookmarks
  • scripting
  • storage
Host permissions:
  • *://*.primascx.net/*
  • *://*.primas.net/*
  • *://*.uw.edu/*
  • *://*.uwmedicine.org/*
  • *://localhost/*
  • *://*.teamhgs.com/*
  • *://*.primas.cx/*
  • *://*.lightning.force.com/*
  • *://*.dynamics.com/*
  • *://*.soundline.io/*
  • See more
Size: 1.13M

Other platforms

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Not available on Firefox
Not available on Edge
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Extension summary

This extension helps to trigger the Windows Notification and popup for an incoming call to contact center agents. The popup can be a web page, chat-box, web-mail to help agents identify the caller and interact with the caller. The pop up appears in a new browser window or a dialog inside the current web page in active tab, it ups to customer's preferences. The popup only displays for the users who signed in to the Primas Web Notifier as a Primas Web user. Users can specify which site domains they want to embed the popup and their Primas CX server URL.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • amazing
  • excellent
  • useful
  • helpful
  • beautiful interface
Cons
    Most mentioned
    • Good
    • extension
    • useful
    • helpful
    User reviews
    Good!!!!
    by Diễm Võ, 2021-01-31

    amazing, good job em!
    by Kha Portal, 2021-01-28

    It's amazing extension ! Thanks Primas team.
    by hang pham, 2021-01-27
    View all user reviews

    Extension safety

    Risk impact

    Primas Web Notifier requires a few sensitive permissions. Exercise caution before installing.

    Risk likelihood

    Primas Web Notifier is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

    Upgrade to see risk analysis details

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