Client for Daktela V6 omnichannel system that enables agents manage operator activities from any browser tab.
Daktela - Omnichannel System Client Extension
"Daktela" is a Chrome extension that provides agents with a powerful tool to manage their activities seamlessly within the Daktela V6 omnichannel system. It allows agents to control calls, log in and out of queues, manually dial numbers, manage user states, and send direct SMS messages, all from the browser. With its always-available interface, agents can stay connected and responsive, ensuring they never miss important notifications while maintaining effective communication with customers.
Extension stats
Manifest V3
Rating: 5.00
(5)
Creation date: 2018-08-27
Permissions:
- contextMenus
- storage
- tabs
Host permissions:
- <all_urls>
Size: 25.43M
Email: da*****@daktela.com
URLs: Website ,Privacy policy
Full description: See detailed description
Ranking
Other platforms
Not available on Android
Not available on Firefox
Not available on Edge
User reviews
Jednoduché rozšírenie, vďaka ktorému môžete ovládať základné operátorské funkcie v Daktele.
by
Silus, 2018-07-16
Jednoduché rozšírenie, vďaka ktorému môžete ovládať základné operátorské funkcie v Daktele.
by
Silus, 2018-09-18
Extension safety
Risk impact
Daktela requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.
Risk impact analysis details
- Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
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- Low ******* ****** ** *** ********* ********
Risk likelihood
We don't have sufficient data to confidently determine the risk likelihood of Daktela. Use it at your own risk.
Risk likelihood analysis details
- High This extension has low user count. Unpopular extensions may not be stable or safe.
- Low **** ********* *** ******* **** **** * ****** **** ***** ******** *** **** ****** ** ** ****** *** *****
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Upgrade to see full risk analysis details
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