Daktela

Client for Daktela V6 omnichannel system that enables agents manage operator activities from any browser tab.

Daktela - Omnichannel System Client Extension

"Daktela" is a Chrome extension that provides agents with a powerful tool to manage their activities seamlessly within the Daktela V6 omnichannel system. It allows agents to control calls, log in and out of queues, manually dial numbers, manage user states, and send direct SMS messages, all from the browser. With its always-available interface, agents can stay connected and responsive, ensuring they never miss important notifications while maintaining effective communication with customers.
Install from Chrome Web Store

Extension stats

Manifest V3
Users: 784
-3
Rating: 5.00
(5)
Version: 4.1.3 (Last updated: 2024-08-21)
Creation date: 2018-08-27
Permissions:
  • contextMenus
  • storage
  • tabs
Host permissions:
  • <all_urls>
Size: 25.43M
Full description: See detailed description

Ranking

Other platforms

Not available on Android
Not available on Firefox
Not available on Edge

User reviews

Jednoduché rozšírenie, vďaka ktorému môžete ovládať základné operátorské funkcie v Daktele.
by Silus, 2018-07-16

Jednoduché rozšírenie, vďaka ktorému môžete ovládať základné operátorské funkcie v Daktele.
by Silus, 2018-09-18
View all user reviews

Extension safety

Risk impact

Daktela requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk impact analysis details
  • Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
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Risk likelihood

We don't have sufficient data to confidently determine the risk likelihood of Daktela. Use it at your own risk.

Risk likelihood analysis details
  • High This extension has low user count. Unpopular extensions may not be stable or safe.
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