Five9 Softphone Extension
This extension enables you to use a softphone embedded in the Five9 Web application.
What is Five9 Softphone Extension?
The 'Five9 Softphone Extension' is a Chrome browser extension that runs primarily on JavaScript. It allows you to interact with web pages in your browser, communicating to the softphone via local WebSockets. By using this extension, users can have their softphone embedded directly into the Five9 Web application.
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Summary
The softphone extension is Chrome browser extension. It's code (mainly in JavaScript) that run in the web browsers. It interacts with web pages in the browser, and communicate to the softphone via local WebSockets.
User reviews
User reviews summary
Pros
- Basic functionality and can be used for generating revenue
- Potential of betterment from developers
- Provides basic functions that keep things working
Cons
- Often stops working in the middle of calls
- Lacks interoperability and compatibility with a range of hardware
- Difficult interface and hard to find functions
- Inability to use the software with Mac
- Lack of notifications on calls when app is minimized
Most mentioned
- Issues with the extension not working or stopping during calls
- Lack of support or response from Five 9
- Difficulties using the software with different types of hardware
Safety
Risk impact
Five9 Softphone Extension may not be safe to use and it requires some risky permissions. Exercise caution when installing this extension. Review carefully before installing.
Risk likelihood
Five9 Softphone Extension has earned a fairly good reputation and likely can be trusted.
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