Chrome-Stats extension
Five9 Softphone Extension
This extension enables you to use a softphone embedded in the Five9 Web application.
Total ratings for Five9 Softphone Extension
2.32
(Rating count:
22)
User reviews summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Potential for betterment by developers
- Basic phone and makes revenue
- Cool experience
Cons
- Frequent issues and instability
- Lack of response from developers
- Difficulty in using on Mac
- Inability to take inbound calls
Most mentioned
- Frequent issues and instability
- Difficulty in using on Mac
- Inability to take inbound calls
Upgrade to see all 13 reviews
Recent reviews for Five9 Softphone Extension
Recent rating average:
1.70
All time rating average:
2.32
Upgrade to see all 13 reviews
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2024-04-21 |  |
|
en | tons of issues that have little to no solutions. currently stuck with having to download something that is already downloaded, won't let me log in because I need to download an extension. I've downloaded and deleted it about 10 times now. pretty frustrating. |
| 2023-04-20 |  |
|
Five9 "Works" sometimes, but like clockwork every single week it just stops working in the middle of calls with customers. Incredibly infuriating and the only way to get it to work again is to shut everything down, reinstall the extension, and repeatedly refresh the page. | |
| 2023-03-28 |  |
|
This seems like a real basic phone and sometimes its not perfect its ok it makes revenue and keeps things working i really think there's a potential of betterment from the developers but its not enough to carry a more advanced workflow we are not yet using some important features that could make us better. rule of thumb says its pretty cool, thanks for the experience i will pray it works for us for many months into years. | |
| 2022-06-28 |  |
|
Very bad functionality and interoperability. So unstable and doesnt work with a range of hardware | |
| 2021-12-01 |  |
|
This is the absolute worst and most worthless extension I have ever had the agony of using. | |
| 2021-10-12 |  |
|
Like many other in the above comments the program says I have to download the soft phone, but I already HAVE the soft phone ext. As I am reading thru these comments to locate a solution, I have noticed that NONE of the people from five 9 have offered any solutions or have even responded to the issues. Great job folks, great job. | |
| 2021-09-22 |  |
|
Using for work. It would be nice if some of the basic function buttons could be incorporated into the browsers task bar. Trying to find the adapter in all of my open windows can be challenging. | |
| 2021-05-10 | |
|
We should be able to get a notification on the computer screen when the app is minimized when someone is calling us | |
| 2021-05-05 |  |
|
Still unable to use my MAC instead of Windows. I have changed the settings in chrome to allow microphone and audio, will not even work on the MacBook Pro speakers and built in microphone; it logs me into five9 but wont work. | |
| 2020-11-22 |  |
|
Stupid solution! |
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