Five9 Softphone Extension

This extension enables you to use a softphone embedded in the Five9 Web application.

Total ratings

2.38 (Rating count: 24)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Works well when users have stable internet connectivity.
  • Basic functionality for making and receiving calls is present.
  • Sometimes provides a decent revenue stream.
Cons
  • Frequent crashes and instability during calls.
  • Poor functionality and interoperability with various hardware.
  • Recurrent issues with downloading or recognizing the softphone feature.
  • Lack of timely support and solutions from developers regarding issues.
Most mentioned
  • Crashes frequently during calls.
  • Softphone feature often does not work despite being downloaded.
  • Issues with installation and necessary permissions on MAC.
  • Poor customer support and lack of solutions provided.
  • Basic functionality is limited and needs improvement.
See reviews for Five9 Softphone Extension on Chrome Web Store
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User reviews

Recent rating average: 2.80
All time rating average: 2.38
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Rating filters

5 star
10% (3)
4 star
7% (2)
3 star
14% (4)
2 star
21% (6)
1 star
48% (14)
Date Author Rating Lang Comment
2024-08-12
Ethan Marshall
en Hello, I hope you're having a splendid day! I am currently seeking opportunities to expand my business operations by investing in extensions with a significant user base, beginning from 20,000 users and up. No matter if your extension has a modest user base or counts its users in the millions, I am interested and ready to negotiate a purchase. If you are in possession of such an extension and looking to turn it into a profit, please consider reaching out to me. We can discuss the price and proceed with a transparent and secure transaction through a trusted escrow service based in the United States. It's great that Google allows the transfer of extension ownership between accounts, so your Google account ownership will remain intact. If you have any needs, please contact us via the following contacts Whatsapp: +1 (248) 896‑8035 Telegram: t.me/harryysandersonn
2024-08-06
bogdan corda
en crashes daily, whenever i open a ticket they tell me everything looks fine, or that it's my internet. no other tool fails though
2024-06-08
Kenya Otterholt
en Hello, I hope you're having a splendid day! I am currently seeking opportunities to expand my business operations by investing in extensions with a significant user base, beginning from 50,000 users and up. No matter if your extension has a modest user base or counts its users in the millions, I am interested and ready to negotiate a purchase. If you are in possession of such an extension and looking to turn it into a profit, please consider reaching out to me. We can discuss the price and proceed with a transparent and secure transaction through a trusted escrow service based in the United States. It's great that Google allows the transfer of extension ownership between accounts, so your Google account ownership will remain intact. If you have any needs, please contact us via the following contacts Whatsapp: +1 (248) 896‑8035 Telegram: t.me/harryysandersonn
2024-05-01
Rob Voss
en Works great all the time for me! You must be a Five9 customer and have stable Internet connectivity. If you have those things you will be good to go.
2024-04-21
Damen Shaw
en tons of issues that have little to no solutions. currently stuck with having to download something that is already downloaded, won't let me log in because I need to download an extension. I've downloaded and deleted it about 10 times now. pretty frustrating.
2023-04-20
Andrew Farmer
Five9 "Works" sometimes, but like clockwork every single week it just stops working in the middle of calls with customers. Incredibly infuriating and the only way to get it to work again is to shut everything down, reinstall the extension, and repeatedly refresh the page.
2023-04-20
Andrew Farmer
en Five9 "Works" sometimes, but like clockwork every single week it just stops working in the middle of calls with customers. Incredibly infuriating and the only way to get it to work again is to shut everything down, reinstall the extension, and repeatedly refresh the page.
2023-03-28
Alex
This seems like a real basic phone and sometimes its not perfect its ok it makes revenue and keeps things working i really think there's a potential of betterment from the developers but its not enough to carry a more advanced workflow we are not yet using some important features that could make us better. rule of thumb says its pretty cool, thanks for the experience i will pray it works for us for many months into years.
2023-03-28
Alex
en This seems like a real basic phone and sometimes its not perfect its ok it makes revenue and keeps things working i really think there's a potential of betterment from the developers but its not enough to carry a more advanced workflow we are not yet using some important features that could make us better. rule of thumb says its pretty cool, thanks for the experience i will pray it works for us for many months into years.
2022-06-28
Emil Mikkelsen
Very bad functionality and interoperability. So unstable and doesnt work with a range of hardware
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