Fortinet Support Tool

Utility tool for capturing debug information from supported Fortinet products.

FortiGate Support Tool: Capture Debug Information

The 'FortiGate Support Tool' is a handy chrome extension designed to effectively capture and provide detailed debugging information of a FortiGate's graphical user interface. It's an invaluable tool for troubleshooting and optimizing performance, which requires FortiOS 6.2.2 or above for its functioning.

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Extension stats

By: Fortinet

Users: 20,000+

Rating: 4.79

(14)

Version: 3.0.19 (Last updated: 2025-03-04)

Creation date: 2019-12-19

Permissions:

management
system.cpu
system.memory
desktopCapture
webRequest

Host permissions:

<all_urls>

Size: 1.86M

Email: fo*****@fortinet.com

Full description: See detailed description

Ranking

# 6,474 ▲ 64

Other rankings

#6580 in Developer Tools ▲ 90 #7 in support keyword 12 ▼ 6 #141 in tool keyword 68 ▼ 127

Other platforms

Not available on Android

Not available on Firefox

Not available on Edge

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Super useful for troubleshooting, especially with SASE FortiGates
Lightweight and easy to use
Focused and task-specific tool for capturing pertinent information

Cons

Capture file isn't generated when stopping the capture

Most mentioned

Great tool
Awesome tool
Lightweight, easy to use, and incredibly useful

User reviews

Can even grab info from the SASE FortiGates, super useful to troubleshoot

Rhys Wemekamp, 2024-10-22

Works great, no complaints

Harman Singh Sidhu, 2024-09-25

This is brilliant. Some things are just hard to explain to a colleague or in a document. This lets you show them. Sure video capture tools exist, but this is just very focused and task-specific, and gets ALL of the pertinent info. Great work.

Evan Kisbey, 2024-05-09

View all user reviews

Extension safety

Risk impact

Fortinet Support Tool requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk impact analysis details

Critical Captures visible content, which may expose user data displayed on the screen, posing a security threat.
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Risk likelihood

We don't have sufficient data to confidently determine the risk likelihood of Fortinet Support Tool. Use it at your own risk.

Risk likelihood analysis details

High This extension was recently updated in the past month. New updates may not be stable or safe.
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Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****
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