Atrapa

Atrapa brings every customer conversation into a single shared inbox, so your team can answer from anywhere without switching between apps.

ONE INBOX FOR EVERY CHANNEL
Reply to WhatsApp, Instagram and Messenger conversations from one place. Messages, photos and voice notes all arrive in the same thread, with the full history of every customer.

BUILT FOR TEAMS
Assign conversations to colleagues, set priority, add labels, and leave internal notes that only your team can see. Everyone sees the same conversation in real time, so nobody answers twice.

KNOW YOUR CUSTOMER
Every conversation shows who you are talking to: their contact details, lifecycle stage, past orders, deals and bookings. Answer with context instead of asking the same questions again.

WORK, NOT JUST CHAT
Create a deal, record an order or book an appointment without leaving the conversation. What you agree in the chat is captured while you are still in it.

FILTER AND FIND
Narrow your inbox by assignee, status, label, priority or lifecycle stage. Search across names, phone numbers and message content to find any thread in seconds.

STAY RESPONSIVE
Push notifications tell you when a customer replies, so you can answer quickly without watching the app.

Atrapa is designed for businesses that talk to their customers on messaging apps and want those conversations organised, shared and searchable.

An Atrapa account is required to use this app.