Parrotron Chat

Parrotron Chat brings your business conversations together in one focused inbox. Connect WhatsApp, Instagram and Messenger, respond faster, organise leads and keep every follow-up visible to your team.

BUILT FOR BUSINESS CONVERSATIONS
Manage customer chats across connected messaging channels without constantly switching between apps. See the conversation, contact details and channel context in one place.

WORK TOGETHER AS A TEAM
Assign conversations to the right team member, add labels and tags, and keep customer information organised. Shared visibility helps your team avoid missed messages and duplicate replies.

FOLLOW UP AT THE RIGHT TIME
Create reminders and scheduled follow-ups so promising conversations do not get forgotten. Parrotron can notify you and the assigned agent when it is time to reconnect.

REPLY FASTER
Use saved replies for common questions while keeping messages personal. Send images, documents and audio directly from the conversation.

ORGANISE YOUR SALES PIPELINE
Use labels, tags and customer data to identify important conversations and prioritise the people most likely to move forward.

CONNECT CHAT ACTIVITY TO AD PERFORMANCE
Where configured, Parrotron can send supported messaging conversion events to Meta to help businesses measure and optimise advertising performance.

KEY FEATURES
• Unified WhatsApp, Instagram and Messenger inbox
• Team assignments and conversation ownership
• Labels, tags and customer data
• Saved replies and faster responses
• Follow-up reminders and scheduled messages
• Media, audio and document attachments
• Multi-business account support
• Push notifications with conversation routing
• Optional Meta messaging conversion events

Parrotron Chat requires a Parrotron account and access to at least one connected business workspace. Available channels and features depend on your organisation’s configuration and connected platform permissions.