Savetel

Savetel brings your business phone calls, web chat, WhatsApp and email into a single inbox, so every customer conversation lives in one thread, whichever way the customer reached you.

An AI voice agent answers first. It knows each caller by name, speaks their language (Hindi, Marathi, Telugu, Kannada, Tamil, English and more), handles routine calls in natural conversation instead of an IVR menu, and transfers the rest to the right department or person. Every call is recorded and summarised.

The Savetel app puts that inbox in your team's pocket:
• Answer and place calls on your business's Savetel number, with a proper incoming-call screen even when the phone is locked
• Reply to web chat, WhatsApp and email from the same customer thread
• Send photos, documents and voice notes into a conversation
• Get notified the moment a customer calls or messages

One number, one inbox, every channel
• Cloud calls: a business number answered by an AI voice agent or your team, with recording, transfer and app calling
• Web chat: chat from your website or app, saved with the same customer thread
• WhatsApp: official WhatsApp Business messaging, templates and replies
• Email: incoming mail becomes a thread; replies go out from your own address

Built for businesses that live on the phone
Hospitals, clinics and labs · Hotels · Restaurants · Bus operators · Travel and cabs · Logistics · Real estate · Home services · Schools and coaching · Housing societies · Utilities · Municipalities and government helplines · Insurance and finance · Auto dealers

What you get
• Unified inbox: calls with recordings, chats, WhatsApp and email in one thread per customer
• AI first response: answers instantly in the customer's language and collects what your team needs
• Teams and roles: departments, agents and supervisors with the right access
• Reports: volumes, response times and pending work by team and channel
• Number masking and an audit trail

How it works
1. We set up your number, WhatsApp, email and web chat for your industry.
2. Your team signs in to the app with your operator code and mobile number.
3. Every call, message and mail is answered, recorded and followed up.

Savetel is for organisations with a Savetel account. To get started, write to info@savetrip.in.

Privacy: the Savetel app requests no location permission. Calls may be recorded, transcribed and summarised, including by AI. Full policy: https://app.savetel.in/savetel/privacy-policy/