StoreTalk Business

StoreTalk Business puts your shop's customer conversations in your pocket. Answer customers from WhatsApp and your website chat in one inbox, let AI handle routine questions, and keep every lead moving, from your Android phone, tablet or foldable.

ONE INBOX FOR EVERY CUSTOMER
• WhatsApp Business and website chat conversations in a single list
• Filter by Open, AI, Team, Resolved or Archived
• Unread counts so you know who's waiting
• Send text, photos from your camera or gallery, documents and voice notes
• Open photos, PDFs and other attachments in a tap

AI THAT WORKS WHILE YOU DO
• See which chats your AI agent is handling and which need a person
• Turn AI off for a conversation with one tap to take over, and back on when you're done
• Voice notes arrive with a transcript, and an English translation when the customer writes in another language

NEVER MISS A CUSTOMER
• Instant notifications for new messages, grouped by conversation
• Reply straight from the notification, without opening the app

CONTACTS THAT KNOW YOUR CUSTOMERS
• Every customer with their phone, tags, language and your own custom fields
• An AI profile that sums up who they are and what they buy
• Type # in search to filter by tag
• Share a contact card, or save a customer to your phone
• Send a contact from your phone to a customer as a WhatsApp contact card

YOUR SALES PIPELINE
• See every lead by stage: new, contacted, quoted, won
• Move deals forward and add notes and comments as you go
• A full board with drag and drop on tablets and unfolded foldables

BUILT FOR BUSINESS OWNERS
• Fingerprint, face or screen-lock app lock keeps customer chats private
• Designed for phones, tablets and foldables, with a side-by-side layout on bigger screens, in light and dark mode
• Keyboard shortcuts when you use a keyboard with your tablet
• Your data stays in your StoreTalk account and syncs with the StoreTalk web dashboard

StoreTalk Business is the companion app for StoreTalk, the customer messaging platform for businesses. Sign in with your existing StoreTalk account. Features available depend on your StoreTalk plan.