Bruknow

Bruknow is the mobile workspace for teams that talk to customers on WhatsApp, Telegram, Instagram and Facebook Messenger.

Your AI assistant answers automatically, around the clock. When a conversation needs a person, your team steps in from this app — with the full history already there.

ONE INBOX FOR EVERY CHANNEL
• WhatsApp, Telegram, Instagram and Facebook Messenger
• Every conversation in one place, no switching between apps
• Push notifications the moment a customer writes

AI THAT ALWAYS ANSWERS
• Automated replies built from your own instructions and knowledge base
• Routine questions handled for you, so your team handles the rest
• Take over any conversation with one tap

REPLY THE WAY YOUR CUSTOMERS DO
• Text, images, video and documents
• Voice messages recorded right in the app
• Location pins
• Saved replies for the things you type constantly

CONTACTS AND CRM
• Customer profiles with conversation history and tags
• Save a conversation contact straight to your phone
• Import the contacts you choose from your address book

BUILT FOR TEAMS
• Multiple agents, and multiple accounts per channel
• Hand conversations between people
• Available in English and Spanish

IMPORTANT: Bruknow is a business tool. You need a Bruknow account, created by your company at bruknow.com. You cannot sign up inside the app.

Privacy policy: https://bruknow.com/privacy-policy/
Delete your data: https://bruknow.com/data-deletion/