Livecare Support

Act quick: easily assist your customers using your iPhone or iPad wherever you are! Perform accounting tasks like you were on your PC!

Features

• Control the remote computers using intuitive gestures like the swipe to move the mouse pointer, the pinch to zoom, the tap to click and more.
• Use a full keyboard, special keys included, like Ctrl and Alt.
• Connect to any PC even if protected by a firewall or a proxy server.
• Solve your problems H24 using the access to the list of controllable servers (Internet Agents).
• Remotely interact with your colleagues using the integrated chat function.
• Contribute to the solution by transferring the assistance from and to your colleagues.
• Check your company with the list of performed assistances done by all of your colleagues.