HelpDesk Viewer

Name: HelpDesk Viewer
Rating: 3.6 (5 reviews)
Author: IDrive Incorporated

By: IDrive Incorporated App

Productivity

Overview

Version:

1.3.0

Last updated: 2025-09-01

Ranking

#603,051 ▼ 17,336

Overall

Features & Capabilities

Connect to the customer’s mobile devices or computers and resolve technical issues anywhere, anytime using HelpDesk by RemotePC.

Features Connect to customers device from your iOS device. Chat with customers via text during the session for better understanding of the issues. Manage customer queries, access logs, etc., all in one place for efficient client requirement management. Transfer files from your mobile device to remote computers and vice versa.

User Growth & Download Statistics

App

By:

IDrive Incorporated

Rating:

3.60

(5)

Version:

1.3.0 Last updated: 2025-09-01

Version code:

877649467

Creation date:

2022-11-09

Compatible devices:

Size:

38.53MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-19

Compare stats and ranking:

Ranking

# 603,051 ▼ 17,336

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

IDrive Incorporated

Apple Apps Store

https://apps.apple.com/us/app/helpdesk-viewer/id1525998491

User Reviews

App is easy to use and works smoothly. Connecting to remote devices is quick, and the app provides a stable and reliable experience. The interface is simple, making it easy to assist users from anywhere. Overall, it's a great app for remote support.

by JS*****, 2026-06-29

I’ve had a positive experience using HelpDesk Viewer for remote support sessions. The app is easy to navigate, and connecting to devices is quick and reliable. Screen viewing, chat, and file-sharing features work smoothly, making it easier to assist users and resolve issues efficiently. The interface is clean and straightforward, even for first-time users. Overall, it’s a dependable tool for remote technical support and customer assistance.