Features & Capabilities
User Growth & Download Statistics
- By:
- Healthy Paws Pet Insurance
- Rating:
- 4.40 (447)
2 new ratings
- Version:
- 5.7.708 Last updated: 2026-04-11
- Version code:
- 884389035
- Creation date:
- 2014-05-14
- Compatible devices:
- Size:
- 101.76MB
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Apple Apps Store
- Data ingested on:
- 2026-07-01
- Compare stats and ranking:
- Healthy Paws App vs Pets Best Pet Health Insurance
- Healthy Paws App vs ASPCA Pet Health Insurance
- Healthy Paws App vs Fetch Pet Insurance
For Developers
Contact the developer
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User Reviews
Pros
- Easy and fast claim filing (including photo-based filing).
- Fast reimbursement/expedited claims processing.
- Perceived reliability and supportive service during emergencies.
Cons
- Sign-in friction due to removal of Face ID and MFA relying on text/email with an in-app web flow; login timeouts and swapped confirm/cancel buttons.
- Claims processing inconsistencies: claims disappearing, repeated requests for medical records, and denials.
- Dramatic premium increases and pricing changes without warning.
- In-app UX issues: being forced to use a web-based 2FA and difficulty changing payment methods.
Recent reviews
Cost high and you get little
What started at $35 a month has gone up to $210 a month and I have had almost no claims except for medication. And even that became restricted. Go elsewhere for insurance!
by Pu*****, 2026-06-26
I am absolutely disgusted by Healthy Paws’ recent policy changes for pets over 7 years old. After being a loyal customer for more than 10 years, I never expected the company to effectively reduce coverage just when senior pets are most likely to need it.
Healthy Paws has downgraded reimbursement rates and more than doubled deductibles for older pets, leaving long-time customers with significantly worse coverage despite years of faithfully paying premiums. Many of us purchased pet insurance specifically to protect our pets as they age, yet Healthy Paws appears to be changing the rules once pets reach the stage of life where coverage matters most.
What makes this especially frustrating is that existing customers are essentially trapped. After years with the company, switching insurers often isn’t a realistic option because of pre-existing condition exclusions. Healthy Paws knows this and still chose to reduce the value of coverage for senior pets. Numerous pet owners have reported similar changes affecting pets aged 7 and older at renewal.
This is a terrible way to treat customers who have supported your company for a decade or more. Loyalty clearly means nothing when corporate profits are put ahead of the people and pets who trusted you.
I can no longer recommend Healthy Paws to anyone considering pet insurance. If you’re shopping for coverage, pay close attention to what can happen when your pet gets older—because that’s when you find out what kind of company you’re really dealing with.
by k9*****, 2026-06-24
I have been very pleased with this insurance. We did a lot of comparing companies and Healthy Pets was the best in our estimation. The customer service is wonderful and they can explain any questions not answered here. I would advise anyone looking for pet insurance to check out Healthy Paws.
by Ev*****, 2026-06-15
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