Pets Best Pet Health Insurance

Name: Pets Best Pet Health Insurance
Rating: 4.5 (9204 reviews)
Author: Pets Best Insurance Services, LLC

By: Pets Best Insurance Services, LLC

Finance

Features & Capabilities

The Pets Best Mobile App makes it easy to manage your pet health insurance on the go. Log in with Touch ID or Face ID, view your pet's benefits, and submit claims by snapping a photo at the vet.

Track claim status, receive push notifications for policy information and payments, and connect with a veterinary expert 24/7. You can add new pets to your account and enroll in plans, with Pets Best as a CareCredit solution.

User Growth & Download Statistics

App Privacy & Security Payments Task Management

By:

Pets Best Insurance Services, LLC

Rating:

4.50

(9,204) 16 new ratings

Version:

1.5.26 Last updated: 2026-02-25

Version code:

882756072

Creation date:

2017-05-04

Compatible devices:

Size:

70.76MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-12

Compare stats and ranking:

Ranking

# 19,138 ▲ 8

Other platforms

Pets Best Pet Health Insurance (v2.3.48)

199,584 4.38

(8,052)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Pets Best Insurance Services, LLC

Apple Apps Store

https://apps.apple.com/us/app/pets-best-pet-health-insurance/id1177692522

Website:

https://www.petsbest.com/pet-insurance-mobile-app

User Reviews

The Pets Best app is frequently criticized, with many reviewers praising the policy while condemning the app itself. The most mentioned issues are authentication and sign-in problems (codes that don’t arrive or expire, biometrics not working, login loops). The app is described as slow, unstable, and down, with frequent errors. Claims submission and status checks via the app are often broken, sometimes redirecting users to the website and forcing repeated logins. Customer support for app issues is hard to reach. Overall sentiment is negative.

Pros

The policy/insurance itself is highly regarded, with reviewers calling it great or wonderful.
When the app works, it can be easy and fast to use.
There are occasional mentions that the app previously performed similarly to the website, suggesting parity when functioning.

Cons

Frequent authentication problems: constant sign-in prompts, verification codes that don’t arrive or expire, and biometric sign‑in not working.
App is slow, unstable, and often down, with frequent errors and crashes.
Claims submission and status tracking via the app are often broken, with errors, blank screens, or being unable to submit.
The app frequently redirects to the website, forcing repeated logins and creating login loops.
Customer support for app issues is hard to reach or unhelpful.

Recent reviews

Not only is it high cost, but the app has continued to loose the ability to use features. I can’t update my payment information or personal information.

by 🫠*****, 2026-05-11

Won’t even let me log in, click the verify link from the email it brings me to the webpage and tells me it’s verified then I go back to sign in and same thing like bruh it’s irritating horrible app