Overview

Rating:
2.00 +1
(121)
Version:
10.0.6
Last updated: 2026-04-27
Ranking
#176,338 18,213
Overall

Features & Capabilities

Dallas 311 is the official city service extension that lets you quickly submit and track service requests from your device. Start new reports and monitor progress in one place.

Report potholes, trash collection issues, illegal parking, and code compliance matters, and receive real-time alerts from the City of Dallas.

User Growth & Download Statistics

By:
City of Dallas TX
Rating:
2.00
(121)
1 new ratings
Version:
10.0.6 Last updated: 2026-04-27
Version code:
884879704
Creation date:
2013-09-05
Compatible devices:
Size:
43.80MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-26
Compare stats and ranking:

Other platforms

Android
Dallas 311 (v10.0.6)
56,115 2.82 (242)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
City of Dallas TX
Apple Apps Store
https://apps.apple.com/us/app/dallas-311/id692902088

User Reviews

Users consistently report that Dallas 311 is difficult to use due to frequent crashes, submission errors, and unreliable location features. While some appreciate having a mobile way to report issues and view existing requests, the app often becomes unresponsive, shows 'service unreachable' messages, and struggles with map-based address selection. Performance issues and device-specific problems dominate reviews, leading many to prefer calling or using the website instead.
Pros
  • Convenient mobile reporting of issues while on the go.
  • Ability to view a list and map of existing/submitted requests to avoid duplicates.
  • The concept of a Dallas 311 app as a channel for city services is appreciated.
Cons
  • Crashes or freezes when trying to submit a report.
  • Submission errors and 'service unreachable' messages prevent requests from being saved.
  • Map/address selection is inaccurate or difficult to use; addresses often invalid.
  • App is extremely slow and frequently unresponsive or shows blank screens.
  • Device-specific problems (e.g., iPad login issues) and image size/upload problems.
Recent reviews
Every time you try to submit a request, the app goes blank. Then says unavailable when you close out and try to go back. FIX IT OR FACE A LAWSUIT!!!!
by so*****, 2026-06-19

Location services does not provide correct address for requests. Attempts to load photos are denied (limit of 0 files has been reached).
by Ea*****, 2026-06-10
View all user reviews ›

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