Minneapolis 311

Name: Minneapolis 311
Rating: 4.2 (205 reviews)
Author: City of Minneapolis

By: City of Minneapolis

Utilities

Features & Capabilities

Minneapolis 311 is a mobile app for reporting city issues like potholes, broken streetlights, graffiti, and abandoned vehicles while you’re on the go. It uses GPS to pinpoint your location and lets you attach photos to your service requests. Reports are sent to the City’s 311 system and routed to the appropriate departments, with you able to follow progress from submission to resolution.

The app submits data to the City via SeeClickFix. Privacy for city services is governed by the City of Minneapolis privacy policy, and SeeClickFix terms of use govern data handling by the third-party service.

User Growth & Download Statistics

App Data Privacy & Security Task Management Navigation & Mapping

By:

City of Minneapolis

Rating:

4.20

(205)

Version:

6.5.0 Last updated: 2026-05-21

Version code:

885943689

Creation date:

2012-07-17

Compatible devices:

Size:

143.83MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 117,428 ▲ 88

Other platforms

Minneapolis 311 (v7.8.1)

15,719 4.05

(125)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

City of Minneapolis

Apple Apps Store

https://apps.apple.com/us/app/minneapolis-311/id542375735

Website:

http://www.minneapolismn.gov/311/index.htm

User Reviews

The Minneapolis 311 app is valued for enabling residents to report non-emergency issues and for its ability to attach photos and map locations to reports, with occasional quick-action results. However, users repeatedly encounter technical problems (loading/submission errors, sign-in issues) and a cumbersome form. Several reviews also note the city’s slow or inconsistent responsiveness, which undermines trust in the app. Overall, the concept is appreciated, but reliability, maintenance, and timely follow-up are the main recurring pain points.

Pros

Enables citizens to report non-emergency issues to the city, promoting community involvement.
When reports are submitted with photos and location data, staff can better understand and address the issue.
In some cases, submitted reports have resulted in quick on-the-ground action (e.g., repairs within a day).

Cons

Frequent loading/submission failures: the app won\'t load, cannot load categories, or shows connection errors requiring reinstalls.
Sign-in/registration problems block first use (unable to register or sign in).
The submission form is cumbersome with redundant fields and too many required inputs.
Perceived lack of city responsiveness: reports are ignored or not followed up, making the app feel ineffective.

Recent reviews

Glad this app exists, but there seems to be a serious issue with it. Looking through issues reported by other citizens in the app, so many of them are riddled with crazy typos. It wasn’t until I submitted my own stoplight issue that I realized the typos were caused by the app itself. The text I carefully reviewed and posted differed wildly from what was shown after submission. It seems to ignore certain modifications and autocomplete selections. For example, if I start typing “Xer” and choose the “Xerxes” autocomplete option, the text input box will correctly show “Xerxes”, but after publishing, it shows something like “Xerave”, mashing together the pre-autocomplete text with the next word I typed. I imagine this is very difficult for city staff to make sense of.

by iA*****, 2025-10-11

I would love to love this app, but the submission form is annoying to use with redundant fields and far too many required fields. There are two description text fields in addition to a “select an answer” sheet with prefilled options. Condensed this to one. I have to place a pin on the map to get to the form, why do you then ask for an intersection? I already gave you that info. You can probably pull it from an attached photo too. Why do you not use the date and time selector for those fields? Typing that from the standard keyboard is a lot harder than using the controls that were specifically made for date and time selection.