Memphis 311

Name: Memphis 311
Rating: 4.3 (878 reviews)
Author: City of Memphis

By: City of Memphis

Utilities

Features & Capabilities

Memphis 311 is a city-focused Chrome extension that helps residents report quality-of-life issues to local authorities. It uses GPS to detect your location and presents a menu of common conditions, such as potholes, streetlight problems, damaged street signs, and more. Users can attach photos or videos to their requests to provide clear context.

Reports can be tracked by the submitter and by others in the community, increasing transparency and speeding responses. The extension streamlines municipal reporting by keeping you informed about the status of issues from submission to resolution.

User Growth & Download Statistics

App Community Navigation & Mapping Privacy & Security Data

By:

City of Memphis

Rating:

4.30

(878) 1 new ratings

Version:

6.5.0 Last updated: 2026-05-21

Version code:

885939031

Creation date:

2015-05-27

Compatible devices:

Size:

142.80MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 63,700 ▲ 52

Other platforms

Memphis 311 (v6.0.1.4634)

13,279 4.48

(122)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

City of Memphis

Apple Apps Store

https://apps.apple.com/us/app/memphis-311/id993723645

Website:

https://www.memphistn.gov/

User Reviews

Memphis 311 is praised for being easy to use and a convenient way to report city issues, with some quick resolutions in certain cases. However, a dominant concern is that many cases are closed without action or clear explanations, and some service issues (like missed pickups) remain unresolved. Additional complaints mention clunky UI, repetitive questions, and perceived automated responses with unclear timing rules, suggesting the app is useful but unreliable in practice.

Pros

Easy to use and convenient to contact the city.
Allows reporting a broad range of issues (trash, recycling, yard waste, dead animals, potholes).
Some requests are resolved quickly (e.g., cart replacement in a week, quick pickups).
Viewed as a central channel to log issues and view updates.

Cons

Cases close or are marked complete without any action or explanation.
Reported issues like missed trash/recycling pickups persist and aren resolved.
UI/UX problems: apply button visibility, multiple screens, repetitive questions.
Responses feel automated with few meaningful updates.
Unclear timing rules for requests and lack transparency about when a request is valid.

Recent reviews

Quickly taken care of. Thanks

by Ch*****, 2026-03-27

Does not explain why requests or complaints are closed without explanation.

by Ha*****, 2025-07-23

This app is close to useless. If one reports a problem, checks on the status to find that it is resolved, the response, is to something that happened three years ago, in a different zip code, about a totally unrelated complaint. I’m not sure this thing works at all.