Tulsa 311

Name: Tulsa 311
Rating: 2.1 (23 reviews)
Author: City of Tulsa

By: City of Tulsa

Utilities

This app was removed from Apple Apps Store on 2026-05-24

Features & Capabilities

Want to report a pothole, broken traffic signal, or graffiti while you are out and about? The Tulsa311 App makes reporting issues like these easier than ever! The app uses GPS to identify your location and also allows you to snap a photo to add to your service request. Requests are automatically sent to the servicing department in Tulsa City Council for resolution. You will be able to follow your issue from the time it is reported until it is resolved.

User Growth & Download Statistics

App

By:

City of Tulsa

Rating:

2.10

(23)

Version:

16.0.1 Last updated: 2023-12-15

Version code:

861204276

Creation date:

2019-02-19

Compatible devices:

Size:

6.97MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-05-24

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

City of Tulsa

Apple Apps Store

https://apps.apple.com/us/app/tulsa-311/id1453372535

User Reviews

User reviews are overwhelmingly negative. Repeated issues include broken location services, inability to stay logged in, problematic case submission forms (address/phone validation), no or poor bill payment support, and weak customer service. These reliability and usability problems dominate, with occasional notes that calling may be easier than using the app.

Pros

Cons

Location services are unreliable or unusable (you can\'t set a location, map scrolling is glitchy/inaccurate, and searching by business name may fail).
Login/session issues prevent staying signed in or require re-login for multiple submissions.
Case submission/form issues (address formatting quirks, odd city/ZIP handling, and phone field validation or missing contact details on submission).
Bill-related functionality is absent or non-functional (inability to pay bills or get bill help via the app).
Poor user experience and support (hard to reach customer service, vague email updates, and general reliability problems; many users prefer calling).

Recent reviews

Unable to create account “user registration failed”

by Fr*****, 2026-05-13

I had an account but couldn’t log in, apparently my account got deleted in the aftermath of the big city computer hack a few years ago. When creating a new profile, it could not find my home address. The profile entry fields seem oddly particular about formats. After finally managing to get profile address accepted, when submitting a case it oddly has the city and zip on the street address line, and a separate line for city, state, and zip but the state is blank. I assume anyone looking at it knows we’re in OK. The contact phone is blank on the case submission, even after going back to my profile and entering my phone number. And when entering phone number, it complains when I enter 918-xxx-xxxx (with my number), says it requires a positive number! If it’s not smart enough to interpret the dashes, list the format on the entry screen. Even after that, when submitting a case my contact phone is blank.

by RG*****, 2024-06-28

Location services don’t work. To submit multiple reports you have to log in each time. There is no way to remain logged into the app. Searching for a location by a business name doesn’t work. Map scrolling is glitchy and inaccurate. Email updates from the app don’t include any details about the report so when you do get a response you have no idea which report it’s for. Looks like a case of weaponized incompetence — the worse the app is, the fewer reports the city has to deal with.