TeamsThread

Your team's shared inbox, in your pocket. Reply, assign and follow up on customer emails from anywhere, and get notified the moment a new message arrives.

teamsthread is the shared inbox for teams that answer email together. Everyone sees the same conversations, knows who owns each one, and nothing falls through the cracks, whether you're at your desk or on the move.

STAY ON TOP OF EVERY CONVERSATION • One inbox for the whole team, with conversations grouped into clear threads • Assign a conversation to a teammate, or leave it unassigned for anyone to pick up • Track status: open, closed, snoozed, or archived • Snooze a conversation and it comes back when you need it • Filter your inbox by unassigned, assigned, archived, or unread

WORK TOGETHER, PRIVATELY • Add internal notes and comments that only your team can see • @mention a teammate to bring them into a conversation • See who is involved and a full activity history of everything that happened • Organize with tags

REPLY WITH CONFIDENCE • Reply, reply all, forward, or start a new message • A rich text editor with bold, italic, lists, links, and more • Attach photos, videos, and files from your gallery, camera, or Files • Choose which inbox or channel to send from • Save drafts and pick them up later • Schedule messages to send at the right time • Undo a send within a few seconds

FIND ANYTHING FAST • Search right inside your inbox, with filters for inbox and time range • Pick the search engine that suits you

NEVER MISS A MESSAGE • Push notifications for new email, even when the app is closed • Tap a notification to open that conversation directly • Live updates while the app is open: new messages, assignments, and status changes appear instantly, with no refreshing • Turn notifications on or off any time in Settings

MANAGE YOUR INBOXES AND CHANNELS • Connect and manage the inboxes and channels your team shares • See your team's activity at a glance on the dashboard

SECURE BY DESIGN • Sign in with your email and password or with Google • Your session is stored securely on your device

teamsthread works with an existing team account. Ask your administrator for an invitation to get started.

Questions or feedback? We'd love to hear from you. Contact us from the support link on this page.