Interline Inbox

All your customer conversations — SMS, WhatsApp, email and web chat — in one shared team inbox. Reply faster, assign owners, and never miss a message.

Interline brings every customer conversation — SMS, WhatsApp, email and web chat — into one shared inbox your whole team works from.

Instead of switching between apps and losing track of who replied, your team sees a single timeline per customer, no matter which channel they wrote on. Assign conversations, close them when they're done, and pick up instantly where a teammate left off.

WORK AS A TEAM • One shared inbox for every channel and every teammate • Assign conversations to the right owner with a swipe • See who's handling what, and what's still open • Typing indicators and read states keep everyone in sync

EVERY CHANNEL IN ONE PLACE • SMS, WhatsApp, email and web chat, unified per contact • Full conversation history in a single timeline • Send photos, documents and attachments • Real-time delivery — new messages appear the moment they arrive

BUILT FOR BUSINESS • A contacts directory shared across your organization • Switch between organizations from one account • Filter by status, channel, inbox or assignee • Light and dark mode

Interline is a business tool: accounts are provisioned by your organization. If your team uses Interline, sign in with your work account. To bring Interline to your company, visit interline.chat.