Overview

Rating:
4.90
(343)
Version:
4.29.1
Last updated: 2026-08-09
Ranking
#82,662 ▼ 35
Overall

Features & Capabilities

Zip Shuttle is Snohomish County's affordable on-demand shared ride service. With an app, you can book rides that are paired with other riders headed your way. Adults ride for $2.50 or less, and youth 18 and younger ride free.

Real-time tracking, flexible pickup and drop-off, wheelchair accessibility, and multiple payment options (ORCA card, exact cash, or saved card) make Zip Shuttle a convenient transit option. The service combines the efficiency of ridesharing with the affordability of public transit, helping riders reach their destinations with ease.

User Growth & Download Statistics

By:
Via Transportation, Inc.
Rating:
4.90
(343)
Version:
4.29.1 Last updated: 2026-08-09
Version code:
889505975
Creation date:
2024-12-12
Compatible devices:
Size:
133.58MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-08-25
Compare stats and ranking:

Ranking

Other platforms

Android
Zip Shuttle (v4.29.2)
10,388 4.61 (275)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Via Transportation, Inc.
Apple Apps Store
https://apps.apple.com/us/app/zip-shuttle/id6737225174

User Reviews

Users repeatedly praise Zip Shuttle for friendly drivers, easy booking, timely arrivals, and its usefulness for riders without a vehicle. The most mentioned positives are professional drivers and a simple, stress-free experience. Recurrent drawbacks center on app reliability: glitches that lead to sudden changes in pickup times, and a desire for broader coverage. Some reviews mention pricing comparisons and teen benefits, but the upbeat feedback highlights mobility and convenience as Zip Shuttle’s core strengths, while reliability and expansion remain the primary areas for improvement.
Pros
  • Friendly, professional drivers
  • Easy to book / user-friendly app experience
  • Timely service with quick arrivals
  • Helpful for riders without a vehicle / increases mobility
Cons
  • App glitches causing ride time estimates to change unexpectedly
  • Limited service coverage area; users want expansion
Recent reviews
There isn’t enough drivers to meet the amount of teens that want to use it in the summer time to the point that there are days where I’m checking for hours and there is still no drivers available, personally that’s the only problem I have with it it’s great but needs more drivers
by Ha*****, 2026-07-19

There are not enough drivers to meet peak rush hour demand in 2026. So good luck getting a less than 36 minute wait. The app has no support for Live Activities so you get no always-on-screen status of how many minutes are left. Pickup zone has never been increased or resized so you have to walk farther to reach a pickup point. Booking a ride requires way too many steps and screens compared to Lyft and Uber. More than half the time your ride is shared so it takes even longer to get to your destination as two different stops are involved. On the plus side, it’s only $2.50 a ride, the electric cars they do have are smooth, and the drivers get paid hourly.
by *****, 2026-06-25
View all user reviews ›

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