Suffolk Transit On-Demand

Name: Suffolk Transit On-Demand
Rating: 4.7 (470 reviews)
Author: Via Transportation, Inc.

By: Via Transportation, Inc.

We make getting around easy!

Features & Capabilities

Think of Suffolk Transit On-Demand as a ridesharing solution that makes getting around Suffolk easy—smart, affordable, and greener. With a few taps, book a ride in the app and our algorithm pairs you with others headed your way, offering the convenience of private transport with the efficiency of a shared ride.

SHARED. AFFORDABLE. SUSTAINABLE. Our corner-to-corner matching connects riders going the same direction, driving down costs while reducing congestion and CO2. Eligible users can access concessionary fares. For questions, contact support-suffolk@ridewithvia.com, and if you love the experience, a 5-star rating goes a long way.

User Growth & Download Statistics

App Navigation & Mapping

By:

Via Transportation, Inc.

Rating:

4.70

(470)

Version:

4.27.1 Last updated: 2026-04-30

Version code:

885057584

Creation date:

2021-06-08

Compatible devices:

Size:

124.48MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 80,000

Other platforms

Suffolk Transit On-Demand (v4.27.0)

8,352 3.82

(60)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Via Transportation, Inc.

Apple Apps Store

https://apps.apple.com/us/app/suffolk-transit-on-demand/id1564740337

User Reviews

User reviews consistently praise the service when rides are available, noting friendly drivers and quick, safe trips that help local travel. However, the app suffers from reliability and coverage issues: rides are often unavailable or delayed, drivers may be idle or late, and some reports describe unsafe or rude driving behavior. Additionally, service coverage is not consistent across the area, with noted out-of-service zones. Improvements in availability, timeliness, safety, and app stability are needed.

Pros

Polite, friendly drivers who provide good service when rides are available
Rides arrive quickly and get you to your destination safely
Valuable local transit option that benefits the Southampton/Suffolk community
Generally positive ride experiences when a ride is available

Cons

Unreliable ride availability with long wait times; often cannot get a ride
Driver safety concerns: some drivers engage in texting while driving and inattentive or rude behavior
Delays in pickup and poor timeliness: drivers idle for long periods and there are delays between arrival and app updates
Limited service coverage / out-of-service zones that exclude some areas

Recent reviews

Work done! A serious upgrade or overhaul is calling

by LA*****, 2025-07-25

Once location and destination r set, constant error “Our service runs Mon-Fri 6:30am-8:30pm. Please try back soon!” REGARDLESS of time of day. Laughable.

by VN*****, 2025-06-25

Got me where I need to go but some drivers literally do dangerous stuff like texting and driving. Getting in contact with drivers/service is virtually impossible. Most drivers start driving before I sit down and I almost fell many times. Drivers are usually rude and inattentive.