Breeze OnDemand

Name: Breeze OnDemand
Rating: 4.8 (1751 reviews)
Author: Via Transportation, Inc.

By: Via Transportation, Inc.

On-demand transit in Sarasota

Features & Capabilities

Breeze OnDemand is a smart, app-based ride service for Sarasota that makes getting around fast, affordable, and sustainable. With a few taps you can book an on-demand ride and our technology connects you with a driver headed your way, offering immediate pickup (within 30 minutes), affordable fares, and the option to share rides to save money and reduce traffic.

How it works: book in the app, get picked up at your location, share rides with others headed in the same direction, and pay in-app or with cash. By sharing rides, Breeze OnDemand lowers vehicles on the road and CO2 emissions, helping Sarasota stay greener. For support, email support-sarasota@ridewithvia.com and consider leaving a 5-star rating if you love the experience.

User Growth & Download Statistics

App Navigation & Mapping Marketing Advertising

By:

Via Transportation, Inc.

Rating:

4.80

(1,751) 2 new ratings

Version:

4.27.1 Last updated: 2026-04-29

Version code:

885048967

Creation date:

2021-05-25

Compatible devices:

Size:

124.35MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-14

Compare stats and ranking:

Ranking

# 44,493 ▼ 52

Other platforms

Breeze OnDemand (v4.27.0)

28,445 4.62

(346)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Via Transportation, Inc.

Apple Apps Store

https://apps.apple.com/us/app/breeze-ondemand/id1561612976

Website:

http://scgov.net/ondemand

User Reviews

Reviews consistently highlight Breeze OnDemand as convenient and affordable with real-time ride tracking. However, multiple reviewers report serious reliability problems: limited geographic coverage, frequent lack of available drivers, long or unpredictable waits, and late or mis-timed pickups. App issues such as crashes, lack of scheduling options, and confusing UI are also mentioned, along with safety concerns about driver behavior and incidents. Customer service is repeatedly criticized for slow responses. Overall, the app is valued when it works, but persistent reliability, safety, and support problems undermine user trust.

Pros

Convenience and affordable pricing compared to alternatives.
Real-time driver tracking and ETA updates.
Useful for users without a car and for family travel, reducing parking needs.
Positive overall user experience when the service is accessible and works as advertised.

Cons

Limited driver availability and geographic coverage; frequent 'no rides available' or long wait times.
Unreliable scheduling and inaccurate or delayed pickups/ETAs.
App reliability issues (crashes, won’t open, missing scheduling options, confusing UI).
Safety concerns about driver behavior and incidents involving misconduct or theft.
Poor customer service responsiveness (slow or unhelpful support, callbacks not received).

Recent reviews

I use this app to get home from school every day and no matter if I order 30 minutes from the bus stop I will still get home late. it used to be 2$ and now it’s 6$ for my ride and for it to be unreliable even to where I have to order 30+ minutes in advance is embarrassing. Another thing is that the driver and choose to pick up another rider in the middle of my ride which then adds 10-30 minutes onto my ride. Sure it is cheap still but for 6$ I shouldn’t gave to worry about whether I’m going to be there on time or if my rider is going to pick up another ride mid drive and then add another 20 minutes onto my ride. Also another thing I’ve seen is that the map is EXTREMELY unreliable, the drivers don’t know where they’re going because of how unreliable it is and then they get blamed for it and get the backlash for it instead of the company. Overall this app is horrible, I am still going to use it to get back and forth from school because I have no other way of transportation but a lot of things do need to be changed.

by Ga*****, 2026-05-26

I called today and requested a five dollar refund for a ride. I did not receive your history on your app has been clearing itself. It is successfully scam me out of at least $20-$30 over the course of history because your system Made by a third-party country which is scamming us out of our money. I want to call to get my other five dollars from a canceled ride today and the history was removed and it was removed from the system which means somebody either removed it from the system or it It’s not saving properly it shouldn’t be legal to have this app and running and be funded through the government if it’s not gonna work correctly update or give me my money back

by Gi*****, 2026-04-17

I usually thought you could trust anything that’s made by Sarasota, but this app is unbelievably unreliable. You got somewhere to be in the morning and you need to take an on demand you might as well call them and tell them you’re gonna be late because no matter how many times you try to get a ride in the morning, it will say no rides available and it’ll be like that for two or three hours and then it’ll finally give you a ride that’s 50 minutes away horrible you’re better off, taking the actual bus