Ride SMART Flex

Name: Ride SMART Flex
Rating: 4.8 (2199 reviews)
Author: Via Transportation, Inc.

By: Via Transportation, Inc.

Ride On Demand with SMART!

Features & Capabilities

Ride SMART Flex reimagines urban mobility in the Detroit area as a smart, easy, affordable, and green rideshare. In the app, you book an on-demand ride with a few taps and the technology connects you with transit headed your way—no detours, no delays. How it works: book on your phone, meet a nearby pickup, share your ride, and save cash while reducing your carbon footprint.

It’s built around affordability, sustainability, and connectivity. Low prices help you travel within SMART’s service zone, with eligible riders able to pay using pre-tax transit dollars. Shared rides cut congestion and emissions, while fixed-route schedules and wait times help you reach your destination faster. For questions, contact support-smart@ridewithvia.com and rate us highly if you enjoy the experience.

User Growth & Download Statistics

App Navigation & Mapping Data

By:

Via Transportation, Inc.

Rating:

4.80

(2,199) 2 new ratings

Version:

4.27.1 Last updated: 2026-04-29

Version code:

885049025

Creation date:

2021-03-08

Compatible devices:

Size:

126.00MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-13

Compare stats and ranking:

Ranking

# 39,869 ▼ 68

Other platforms

Ride SMART Flex (v4.27.0)

53,352 4.36

(502)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Via Transportation, Inc.

Apple Apps Store

https://apps.apple.com/us/app/ride-smart-flex/id1552855723

User Reviews

Reviewers repeatedly cite strong affordability and friendly drivers as positives, but major recurring issues are limited service areas, driver/ride availability, scheduling reliability, driver behavior, and inconsistent app/ETA information. The app can be a good option where service exists, but coverage gaps and reliability problems are the dominant complaints.

Pros

Affordable rides / low cost compared to alternatives
Friendly drivers and generally good customer service
Positive ride experiences and social interaction with drivers

Cons

Limited service areas / coverage; maps and zones are small or out-of-zone
Low driver availability; long wait times due to few drivers
Scheduling and reservation issues (late pickups, driver switching, incorrect drop-offs)
Driver behavior issues (incompetent or rude drivers)
App reliability and usability problems (ETA inconsistencies, miscommunications, calls not answered)

Recent reviews

I loved this app! But then all of a sudden, the schedule function doesn't work. And seeing other reviews, I know its not just me. (I even tried logging out and reinstalling the app!). I also noticed a drop in drivers. Used to not be a problem to book (maybe have a bit of a wait time of ~30 minutes, but i could still book). Now, most of the time, I try to book a ride and the app says there are no drivers! So I end up having to pay for an Uber/Lyft to work anyway! When it works, its great! Never had any issues with the drivers I've rode with.

by Me*****, 2026-06-06

It’s never available when needed and now ask me what I need it for like that makes a difference it don’t matter what I need it for give me a ride to my “destination” it’s that simple all these extra features is unnecessary you could easily replace uber and lift with this service if it was available more often

by Nc*****, 2026-05-28

Good luck getting a ride especially now that they ask you why you’re traveling. It was already difficult to get a ride before. I assume now they’ll know exactly who to discriminate against. Smh Nvm some of the drivers being sketchy.