Hampton Roads Transit OnDemand

Name: Hampton Roads Transit OnDemand
Rating: 4.8 (253 reviews)
Author: Via Transportation, Inc.

By: Via Transportation, Inc. App

OnDemand ride in Hampton Roads

Overview

Version:

4.27.1

Last updated: 2026-04-29

Ranking

#103,652 ▼ 749

Overall

Features & Capabilities

Hampton Roads Transit OnDemand offers rides within the Newport News and Virginia Beach service zones for just $2 per ride. Download the app, create an account, and book a ride from your phone to meet your driver at a nearby corner.

Our SHARED, AFFORDABLE, SUSTAINABLE approach uses a corner-to-corner algorithm to pair riders headed in the same direction, delivering the convenience and speed of private rides with the efficiency of public transit. Questions? Reach out at support-hrtondemand@ridewithvia.com, and consider leaving a 5-star rating if you enjoy the service.

User Growth & Download Statistics

App Navigation & Mapping

By:

Via Transportation, Inc.

Rating:

4.80

(253)

Version:

4.27.1 Last updated: 2026-04-29

Version code:

885048955

Creation date:

2022-06-30

Compatible devices:

Size:

124.32MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-17

Compare stats and ranking:

Ranking

# 103,652 ▼ 749

Other platforms

Hampton Roads Transit OnDemand (v4.27.13)

15,263 4.37

(126)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Via Transportation, Inc.

Apple Apps Store

https://apps.apple.com/us/app/hampton-roads-transit-ondemand/id1618660542

User Reviews

Users praise fast, friendly service and lower costs, noting short waits and helpful drivers. However, limited service areas and zone boundaries, plus app crashes and unreliable ride availability, are common complaints. The service is valued where coverage exists, but it needs broader geographic coverage, improved app stability, and clearer ride availability.

Pros

Very short wait times for rides.
Great drivers and excellent customer service.
Rides are cheaper than Uber/Lyft and save money.
Helpful service that benefits the community.

Cons

Service area is limited; many areas are out of the service zone / not in coverage.
App reliability issues: frequent crashes / won’t open / bugs.
Rides sometimes unavailable or seats appear limited even within designated areas; inconsistent availability.

Recent reviews

The app sucks, it doesn’t always tell you when your driver is 5 mins away or when they are outside and the driver can leave you without calling and you will never know they were waiting for you. It’s always busy, sometimes you can try for 2 hours straight and that doesn’t make sense at all because how is everyone getting rides if there’s none available? How does it decide who gets a ride..? Then the customer service sucks too. I’ve been put on hold for over an hour probably longer if I didn’t decided to just hang up!