Richmond Moves

Name: Richmond Moves
Rating: 4.8 (474 reviews)
Author: Via Transportation, Inc.

By: Via Transportation, Inc. App

On-demand Transit in Richmond

Overview

Version:

4.27.16

Last updated: 2026-07-01

Ranking

#80,093 ▼ 2,007

Overall

Features & Capabilities

Richmond Moves redefines local transit with on-demand rides in Richmond. Our corner-to-corner matching algorithm pairs riders headed in the same direction, delivering the comfort of a private ride with the efficiency and price of shared travel. Book in the app, meet at a nearby corner, and ride with others to your destination.

AFFORDABLE. By pooling riders into a single vehicle, fares drop while reducing congestion and emissions. SUSTAINABLE. Sharing rides helps make Richmond greener—one trip at a time. For support, email support-richmond@ridewithvia.com and if you love the experience, a 5-star rating is appreciated.

User Growth & Download Statistics

App Navigation & Mapping

By:

Via Transportation, Inc.

Rating:

4.80

(474)

Version:

4.27.16 Last updated: 2026-07-01

Version code:

887692639

Creation date:

2022-04-13

Compatible devices:

Size:

125.50MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-19

Compare stats and ranking:

Ranking

# 80,093 ▼ 2,007

Other platforms

Richmond Moves (v4.27.16)

7,956 4.46

(105)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Via Transportation, Inc.

Apple Apps Store

https://apps.apple.com/us/app/richmond-moves/id1576344220

User Reviews

Reviews praise Richmond Moves for being a low-cost, community-friendly transport option with transit connections, but repeatedly cite reliability and safety problems, plus frequent app issues. When it works, riders report friendly drivers and responsive service; however, long waits, cancellations, and mis-ordered pickup information undermine trust. Overall, the service offers real benefits and accessibility, but significant reliability and safety improvements are needed.

Pros

Low-cost, affordable transportation compared to alternatives like Uber or Lyft (publicly supported).
Community-focused service that helps riders get around and connect to transit (e.g., BART), described as a blessing to the community.
Convenient app experience for direct booking and ride information, often easier than calling.
Positive driver experiences and good customer service when available.

Cons

Very long wait times and unreliability: drivers arriving late, cancellations, and repeated delays.
Safety concerns with drivers (reckless driving, near-misses, and drivers who abandon rides).
App reliability and accuracy issues: technical outages, lag, wrong pickup locations, and unclear/erratic ETAs.
Inconsistent dispatch/communication that can leave riders unsure whether a ride is active or assigned.

Recent reviews

I be trying to like set it for 3 folk or 2 but it always goes back to ONE PASSENGER. Once

by Ma*****, 2026-02-03

It takes a very long time for the driver to arrive and usually longer than the app states. If you have time to kill and have nothing else to do and just need a ride, this app may be OK. It would be better if it wasn’t free for high school students though because they abuse it so actual paying customers can hardly get a ride without a really long wait.