Pierce Transit On-Demand

Name: Pierce Transit On-Demand
Rating: 4.7 (235 reviews)
Author: Via Transportation, Inc.

By: Via Transportation, Inc.

On-demand rides Pierce County

Features & Capabilities

Pierce Transit On-Demand simplifies urban travel in Pierce County. With one smartphone app, book a ride within Runner zones where the bus can’t reach, and you may be paired with others headed in the same direction to speed you along.

How it works: download the app, create an account, request pickup and drop-off, share rides to save time, and pay using ORCA, the Transit app on your phone, or cash at ORCA locations. It’s convenient, fast, affordable, and sustainable, designed to reduce congestion and emissions while keeping you moving.

User Growth & Download Statistics

App Navigation & Mapping

By:

Via Transportation, Inc.

Rating:

4.70

(235)

Version:

4.27.1 Last updated: 2026-05-04

Version code:

885240020

Creation date:

2023-11-07

Compatible devices:

Size:

124.06MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 106,382 ▲ 112

Other platforms

Pierce Transit On-Demand (v4.27.1)

10,326 4.33

(125)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Via Transportation, Inc.

Apple Apps Store

https://apps.apple.com/us/app/pierce-transit-on-demand/id6464473474

Website:

http://www.piercetransit.org/Runner

User Reviews

Reviewers praise Pierce Transit On-Demand for its convenience and time savings, with many noting fast, comfortable rides and helpful service for errands and appointments. However, recurring complaints center on unreliable driver availability, limiting coverage and backups; vague or restricted boundaries that prevent cross-zone travel; frequent scheduling/app glitches that hinder planning ahead; and ride cancellations or delays, all contributing to inconsistent reliability.

Pros

Convenience and significant time savings for getting around; many users report fast rides and reduced travel time.
Pleasant, courteous, and safe drivers with clean, comfortable vehicles.
Useful for errands, appointments, and accessibility, helping people who don’t drive get around.
Affordable fare and good overall value compared to alternatives.

Cons

Unreliable driver availability and lack of backup drivers, leading to long waits or no ride.
Zone/boundary restrictions and confusion, with limited coverage and cross-zone travel often not available.
Scheduling and app usability issues, including features that only allow rides immediately and disappearing schedule options.
Rides frequently canceled or delayed, causing unpredictability.

Recent reviews

Sometimes you get a ride like with in a few minutes others nobody at all the next and they don’t run all hours of the day or night witch I wish they would tell us when they have no drivers available but once you find one for the most part 75% they nice kind the rest of the time rude they don’t listen to where I need to go and they talk on a phone while driving and they don’t listen to when I say stop here please and I have to say forget it let me out you passed my stop if I could give them a half star they would cleaning vehicle is amazing part and sofar they stay in puyallup and I have to take a different kind of transportation as I don’t drive and frustrating part they stay local I’m already paying so why can’t they take me all over Washington state like Tacoma to seattle or seattle to puyallup or to sumner to puyallup open the boundaries more but they’re definitely nice comfortable relaxing liability safe driving for the most part. I’ve only had a few who are speeding. And I mean 65 in a school zone no joke I report them all the time and then they stair at me as they want directions to where I’m going and they point every block do I turn here? Do I turn here? No, you got a GPS use it but they don’t do but not all sadly this is the best way for me to get around though for like going shopping, doctors appointments coming from the Washington State Fair going to a local restaurant. It’s amazing, it just has a little bit of flaws

by pu*****, 2025-12-26

I was chilling with my friends I was able to take a runner to my destination, and then when I was trying to take a runner back from set destination, I was unable to. I am confused about the zones because how come I’m able to travel one way, but the other I am not, I think the zones should be accessible via all zones rather than blocking us specific zones from other zones for safety reasons one two with the time sometimes past 930. You’re not able to make a run runner, even though the zones end at 10pm