Overview

Rating:
2.70
(75)
Version:
4.21.3
Last updated: 2026-07-06
Ranking
#207,798 ▼ 6,060
Overall

Features & Capabilities

Arkansas Mobile ID provides a private, secure, and contactless way to verify your identity on your phone. It serves as a companion to your physical Arkansas ID and unlocks only with Face ID, Touch ID, or a six-digit PIN, preserving privacy while you verify wherever the ID is accepted.

Getting started is easy: in five simple steps you can create your Arkansas Mobile ID: download the app and set permissions; verify your phone number; scan the front and back of your driver license or ID card; capture a selfie; and set up app security. Note that not all entities can verify a Mobile ID, so you should continue carrying your physical ID. For more information, visit https://www.dfa.arkansas.gov/office/driver-services/mobile-id/

User Growth & Download Statistics

By:
IDEMIA Group
Rating:
2.70
(75)
Version:
4.21.3 Last updated: 2026-07-06
Version code:
887462300
Creation date:
2025-02-11
Compatible devices:
Size:
288.03MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-20
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
IDEMIA Group
Apple Apps Store
https://apps.apple.com/us/app/arkansas-mobile-id/id6596562568
Website:
https://www.dfa.arkansas.gov/office/driver-services/mobile-id/

User Reviews

Users see the Arkansas Mobile ID as a welcome, easy-to-use step toward digital IDs and a useful digital copy of their license, with positive notes on setup and layout and the convenience of not carrying a physical ID. However, recurring problems dominate: many reports of verification errors, selfies failing, timeouts, and the app crashing or failing to open. Other frequent frustrations include the lack of Apple Wallet integration, needing to re-register and retake photos, and inconsistent image quality. Overall, strong concept, but stability and wallet integration need improvement.
Pros
  • Easy to set up and use; practical to keep a digital copy of your ID.
  • User-friendly app layout and design.
  • Welcomed as a forward-looking feature for Arkansas to have a mobile ID.
  • Helps avoid carrying a physical license when traveling or driving.
Cons
  • Frequent verification errors and timeouts during ID upload and selfie steps.
  • App crashes, won’t open, or shuts down unexpectedly.
  • No Apple Wallet integration yet; lack of a digital wallet option.
  • Requires re-registration and retaking photos each time, making setup time-consuming.
  • Camera/image capture quality issues (blur, bad framing, or too close/far).
Recent reviews
I’ve tried six different times with two separate identifications to load this app and use it’s failed all six times. The customer service is useless as they don’t respond nor offer a solution to the failures of the application. If there was a zero star rating that be appropriate. Try again guys.
by Gr*****, 2026-06-20

Stupid. Gave them all the info, pictures accepted, got notification that license was activated then error message after error message. Tried on another phone and the Arkansas DFA deleted my application. Waste of tax payer time and money.
by Ve*****, 2026-05-30
View all user reviews ›

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