Features & Capabilities

BCBSTN helps BlueCross BlueShield of Tennessee members manage their health plan on the go. The app features a fresh, user-friendly design with faster login (Touch and Face ID), live chat with your care team, and all plan details and costs available in one place. You can also keep your digital ID card ready to share with a tap.

Other handy tools include finding care and estimated costs near you, and easy access to telehealth appointments. Download BCBSTN today to stay informed and confident about your health plan and care.

User Growth & Download Statistics

By:
BlueCross BlueShield of Tennessee
Rating:
2.40
(357)
5 new ratings
Version:
9.5.0 Last updated: 2026-06-01
Version code:
886291142
Creation date:
2013-06-25
Compatible devices:
Size:
62.33MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-11
Compare stats and ranking:

Ranking

Other platforms

Android
BCBSTN (v)
411,528 2.29 (1,267)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
BlueCross BlueShield of Tennessee
Apple Apps Store
https://apps.apple.com/us/app/bcbstn/id656808642

User Reviews

Users consistently report BCBS Tennessee's app as unreliable and frequently inaccessible due to maintenance outages, sign-in problems, and crashes. Some encounters involve being redirected to the web site and difficulties locating providers or entering location data. A minority appreciate features like scheduling appointments and quick access to an ID card and deductible info, but reliability issues dominate the feedback.
Pros
  • Easy to find doctors / locate providers
  • Ability to schedule appointments easily
  • Digital ID card access and deductible information visible (no need to carry physical card)
Cons
  • App frequently down for maintenance / unavailable or cannot load
  • Login/authentication problems (cannot sign in, issues with entering login info, verification code input missing)
  • Frequent crashes / glitches / slow performance
  • Redirects to external website rather than in-app features
  • Provider search/location limitations (imprecise results, cannot input proper ZIP code)
Recent reviews
Never will let me login in lets me enter my password and everything then says error and try again later and later never comes because it never works!
by Ch*****, 2026-06-02

I filled everything out just for it to now even have my plan on there. Put my subscriber ID on there and says error can’t match a plan with my ID.
by Zv*****, 2026-05-26

In theory, this should be a 5 star app. It APPEARS that the app is robust and highly functional. But just try to pull up your BCBS ID, it times out with nothing. No ID, just a blank screen. So maybe you want to see the details of a claim - there’s a handy button just waiting to be clicked. LOL the joke is on you because that function “isn’t available at this time.” Again, 5 stars for intent. But we all know what’s paved with good intentions.
by tr*****, 2026-05-26
View all user reviews ›

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