Reviews of August Home

By: August Home, Inc. App

List of user reviews and ratings for August Home

Total ratings

4.80 (Rating count: 173,873)

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Review summary

User reviews on August Home for iOS reveal a pattern of reliability and integration issues. The most frequent complaints are difficulties creating accounts and receiving verification codes (text and email), and verification delays. HomeKit integration frequently drops post-update, requiring re-adding devices. Apple Watch support is inconsistent, with a broken watch icon and removed widgets. Auto Unlock is unreliable and often fails to unlock automatically. Numerous reports of app instability include crashes and missing data like battery level and widget options. A minority still finds the app great and intuitive when it functions, and remote lock control remains a noted strength.

Pros

Intuitive, user-friendly app interface.
Allows remote locking/unlocking through the app.
Generally perceived as great and intuitive when it functions.

Cons

Apple Watch integration issues: broken watch logo and removal of widgets.
Account creation and verification failures: login issues and delayed/absent SMS/email codes.
HomeKit instability: locks frequently drop from HomeKit and must be re-added.
Auto Unlock unreliability: does not unlock automatically as expected.
Overall app instability and missing data: crashes in settings and missing battery status/other features.

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User Reviews

Recent rating average: 3.40

All time rating average: 4.80

Upgrade to see all 102 reviews

41% (42)

Date	Author	Comment
2026-07-11	Qb*****	It seems the batteries die super fast or one gets a msg about batteries dying very fast
It seems the batteries die super fast or one gets a msg about batteries dying very fast
2026-07-08	Pa*****	Garbage, app locked me out of my home
Garbage, app locked me out of my home
2026-07-01	Ro*****	After trying several other brands, August locks is the most reliable , durable compatible , user friendly of them all .
After trying several other brands, August locks is the most reliable , durable compatible , user friendly of them all .
2026-06-28	Ne*****	Frequent warning that needs replacement.
Frequent warning that needs replacement.
2026-06-27	HS*****	August redesigned the home screen with a battery indicator, but it's not useful because you can't see the battery indicator. It is hidden behind the horrible toolbar on the bottom. The new design uses a thick toolbar that covers the battery indicator. I'm assuming they don't have quality control or review their work. Otherwise, they would have noticed it. It looks poorly designed & outdated. They need a refresh design & fix it.
August redesigned the home screen with a battery indicator, but it's not useful because you can't see the battery indicator. It is hidden behind the horrible toolbar on the bottom. The new design uses a thick toolbar that covers the battery indicator. I'm assuming they don't have quality control or review their work. Otherwise, they would have noticed it. It looks poorly designed & outdated. They need a refresh design & fix it.
2026-06-19	Az*****	Problems to configure the lock, when trying to configure for automatic closure among other functions the app turns off, disappears from the function I can't configure anything else
Problems to configure the lock, when trying to configure for automatic closure among other functions the app turns off, disappears from the function I can't configure anything else
2026-06-17	Ch*****	They finally added a battery meter visible in the app!
They finally added a battery meter visible in the app!
2026-06-16	Jo*****	The August system works pretty good, but cannot get 5 stars due the lack of long-term lithium batteries system; I have to recharge them (Yes, you need rechargeable batteries) like every month or less. Why not designing for long-term charging? I’m willing to pay a little bit more to support it.
The August system works pretty good, but cannot get 5 stars due the lack of long-term lithium batteries system; I have to recharge them (Yes, you need rechargeable batteries) like every month or less. Why not designing for long-term charging? I’m willing to pay a little bit more to support it.
2026-06-15	Ba*****	okay so this app is great sand all but it sometimes doesn’t work and i stand at the door waiting for it to open and it takes a while sometimes. Once I almost peed my pants. But other than that it is great!!
okay so this app is great sand all but it sometimes doesn’t work and i stand at the door waiting for it to open and it takes a while sometimes. Once I almost peed my pants. But other than that it is great!!
2026-06-14	Me*****	The only problem is that battery life is terrible!
The only problem is that battery life is terrible!