Features & Capabilities

Master Lock Vault Home reimagines Vault eLocks as a mobile-first lock control app. Use your smartphone as the primary key to Bluetooth Smart-enabled padlocks and lockboxes, with encrypted digital keys, easy sharing, and a 90-day activity history.

Wake Mode and optional Wake + Tap Mode enhance security, while you can easily add or remove guests, schedule time-limited access, and unlock via keypad code when needed. The app includes battery and tamper alerts, a detailed history log, and a migration path from Vault eLocks to Vault Home for seamless setup.

User Growth & Download Statistics

Contact the developer

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Developed by:
Master Lock Company, LLC.
Apple Apps Store
https://apps.apple.com/us/app/master-lock-vault-home/id1491347215
Website:
https://www.masterlockvault.com/

User Reviews

Users praise the app for easy setup, Bluetooth control, keyless convenience, and long-term hardware reliability. The most recurring complaints are a poor, unstable app; broken/poorly documented guest sharing; restrictive time-based access controls; no Apple Watch support; and security concerns due to lack of biometrics and potentially insecure login flows.
Pros
  • Easy setup on a smartphone.
  • Bluetooth-enabled locks work well and the app allows controlling access from your phone.
  • No more keys; convenient keyless operation.
  • Hardware is durable and reliable; lockbox has lasted years and still works.
Cons
  • App quality and reliability issues; many reviews describe the app as terrible and unstable.
  • Guest access/sharing is unreliable: invitation links often don’t work and the system can go offline; instructions are lacking.
  • Limited time-based access controls: only one 8-hour window per code and few scheduling options, with no easy way to label or manage multiple codes.
  • Missing Apple Watch app / wearable integration; users want watch compatibility.
  • Security concerns: lack of biometric authentication (Face ID) and login flow that may expose codes via email or other insecure methods.
Recent reviews
Do not use the home edition, your lock will open on every single number.
by Di*****, 2026-04-14

The app is terrible
by Kp*****, 2026-03-22

I have removed the door handle part of the lock box and now it is impossible to put it back. How can I make it work again? It is not letting me attach or detached the handle. Any recommendations, someone?
by Lu*****, 2026-03-10
View all user reviews ›

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