GuestTouch

GuestTouch is the ultimate hotel reviews, surveys, guest messaging, and engagement platform for modern hoteliers.

With GuestTouch Messaging:

• Send automated messages at all stages of the guest journey - from booking and pre-arrival to in-stay and post-stay
• Send unique messages based on room number/type.
• Send targeted bulk messages to specific audience
• Connect through SMS, WhatsApp, and OTA channels like Expedia
• Manage all communication in a single unified inbox
• Engage with potential customers directly through Google Search, WebChat, and OTA channels
• Official partner for Google Business Messages and Expedia

With our All-in-One Reputation platform powered by guestAI:

• Collect more online reviews across platforms automatically with PMS integration
• Gather internal guest feedback through smart surveys
• Track reviews seamlessly with comprehensive monitoring
• Access detailed reports with actionable insights
• Respond to reviews efficiently with guestAI or with GuestTouch Concierge for managed responses
• Manage multiple properties and brands with unique reporting
• Discover how thousands of accommodation providers use GuestTouch to transform their hotels.