TrustYou

Name: TrustYou
Rating: 4 (64 reviews)
Author: TrustYou GmbH

By: TrustYou GmbH App

The power to listen

Overview

Version:

5.55.13

Last updated: 2023-08-02

Ranking

#190,436 ▼ 772

Overall

Features & Capabilities

TrustYou is the all-in-one guest feedback platform delivered as a Chrome extension for hoteliers. It lets you engage with travelers, manage reviews across multiple hotels, read guest satisfaction surveys, and reply directly from a single inbox while you're on the go. Core areas include Review Management, Reputation Analysis, and Live Experience.

Track performance with semantic-category insights, benchmark against competitors, and spot trends with NPS. Stay connected with guests via real-time messages, push notifications, and team chat, all within a refreshed dashboard designed for quick KPI viewing. Note: full functionality requires a TrustYou Analytics license; languages supported include English, German, Spanish, French, Italian, Japanese, Portuguese, Russian, Polish, and Chinese.

User Growth & Download Statistics

App Analytics Marketing Communication Data

By:

TrustYou GmbH

Rating:

4.00

(64)

Version:

5.55.13 Last updated: 2023-08-02

Version code:

858748082

Creation date:

2013-12-27

Compatible devices:

Size:

38.12MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-22

Compare stats and ranking:

Ranking

# 190,436 ▼ 772

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

TrustYou GmbH

Apple Apps Store

https://apps.apple.com/us/app/trustyou/id782384310

User Reviews

Overall, users praise TrustYou for stability, a clean, intuitive UI, and effective cross-platform review management on mobile, plus ongoing feature updates. However, recurring crashes and post-update data visibility problems (reviews not loading or disappearing) undermine reliability. Some users also experience login issues. Addressing stability and post-update visibility would improve the app while preserving its strong core functionality.

Pros

Stable and user-friendly with an intuitive dashboard that consolidates all platforms and reviews.
UI is clear and makes it easy for hotel staff to manage reputation and respond.
Works well on the go and supports on-mobile review management and responses.
Regular updates add more features and keep the app evolving.

Cons

Frequent crashes across multiple reviews; reliability issues.
Post-update visibility problems: reviews not loading or disappearing after updates, including web/survey reviews.
Login issues reported by users.