Tattle

A smoother, more secure sign-in, plus a batch of fixes to keep you responding to guest feedback without a hitch.

Turn guest feedback into actionable insights. Tattle is the ultimate reputation management tool for restaurant operators, General Managers, and multi-unit owners.

Access all your guest data, reviews, and operational metrics in one unified inbox—so you can improve guest satisfaction without being tied to a desk.

UNIFIED FEEDBACK INBOX Stop juggling apps. Tattle centralizes everything:

• All-in-One Feed: View proprietary surveys, ratings, photos, and comments.
• Review Management: Monitor Google, Yelp, Facebook, and TripAdvisor in real-time.
• Instant Replies: Respond to guests and reviewers directly from the app.
• Smart Filters: Sort by channel (Dine-in, Delivery, Takeout) or day-part to spot trends.

AI-POWERED COACHING Take the guesswork out of operations. Tattle’s algorithms work like a personal analyst:

• Automated Objectives: The app automatically identifies the #1 operational category (e.g., Speed, Accuracy, Culinary) you need to fix to boost your Guest Experience Rating (GER).
• Monthly Focus: Get clear, data-backed goals for your team every month.
• Predicted Impact: See exactly how much your scores will rise if you hit your objectives.

REAL-TIME ANALYTICS Make data-driven decisions on the fly with a clear dashboard:

• Guest Experience Rating (GER): Track your 1-5 star operational score.
• Top Box: Visualize your percentage of 5-star perfection.
• Incident & Recovery Rates: Monitor complaints and resolution speed.
• Trend Analysis: Compare performance over 7, 30, or 90 days.

RECOVER LOST REVENUE Don't let a bad experience become a bad review.

• Smart Alerts: Get notified instantly about low-scoring feedback.
• Direct Messaging: Chat with guests to resolve issues and win them back.
• Revenue Tracking: See exactly how much revenue you’ve saved through recovery.

BUILT FOR OPS LEADERS

• Multi-Location Support: Switch between restaurant locations instantly.
• Manager-Focused: Designed for GMs who need to manage the floor and their reputation.
• Secure: Biometric login (Face ID/Touch ID) keeps data safe.

Download Tattle today and give your team the insights they need to deliver 5-star hospitality.