Reviews of Artisans' Bank

By: Artisans Bank App

List of user reviews and ratings for Artisans' Bank

Total ratings

4.80 (Rating count: 990)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Apple App Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users largely view Artisans' Bank's app as an improvement over the prior version, with several reviewers noting the newer app is 'much better' and some reporting '100% better' usability. However, a recurring problem is updating requirements that render the app unusable on older devices, particularly iPhones like the 8, as users are forced to upgrade hardware or risk losing access. There are also reports of instability and occasional access/balance-reading issues tied to updates. Overall sentiment is mixed: improvements are acknowledged by multiple reviewers, but device compatibility and reliability concerns persist for a subset of users.

Pros

App is improved over the old version after updates (noted as 'much better' or '100% better').
General positive sentiment toward improvements and usability after the latest update.

Cons

Update/compatibility issues on older devices (e.g., iPhone 8) that prevent use without upgrading hardware.
Ongoing reliability concerns due to bugs and occasional access/balance-reading issues tied to updates.

Upgrade to see all 11 reviews

User Reviews

Recent rating average: 2.90

All time rating average: 4.80

Upgrade to see all 11 reviews

36% (4)

Date	Author	Comment
2026-05-30	St*****	I’m super disappointed that I updated the app and now it doesn’t work. It doesn’t say that it’s not compatible with my phone; when I open it, it is just a blank screen with Artisan’s colors. This is an app I use on a daily basis.
I’m super disappointed that I updated the app and now it doesn’t work. It doesn’t say that it’s not compatible with my phone; when I open it, it is just a blank screen with Artisan’s colors. This is an app I use on a daily basis.
2025-12-19	mp*****	Weekly have issues with not being able to get current balances. At one house I cannot even access the app unless I turn my Wi-Fi off .Very buggie app.
Weekly have issues with not being able to get current balances. At one house I cannot even access the app unless I turn my Wi-Fi off .Very buggie app.
2025-11-27	Ny*****	I can no longer use the app because my phone cannot update the required version. It’s forcing me to buy a new phone which I can’t afford.
I can no longer use the app because my phone cannot update the required version. It’s forcing me to buy a new phone which I can’t afford.
2025-11-17	22*****	I used the app daily, and now with the update I cannot, nor will I buy a new phone just to use this app. 😕
I used the app daily, and now with the update I cannot, nor will I buy a new phone just to use this app. 😕
2025-10-30	Em*****	Generally like this app, however, I am being told I have to download the latest version in order to use and the latest version isn’t compatible with my iPhone 8.
Generally like this app, however, I am being told I have to download the latest version in order to use and the latest version isn’t compatible with my iPhone 8.
2025-09-19	jm*****	Don’t bother with the app. It’s garbage. About to find a new more reliable bank.
Don’t bother with the app. It’s garbage. About to find a new more reliable bank.
2024-11-10	Ke*****	It took 3 tries to get it to read the check amount
It took 3 tries to get it to read the check amount
2023-10-18	"A*****	I hardly used the online app because of difficulty navigating. Now - 100% better!😀
I hardly used the online app because of difficulty navigating. Now - 100% better!😀
2023-10-02	Lu*****	My biggest complaint with the new app is no confirmation numbers when a bill is paid
My biggest complaint with the new app is no confirmation numbers when a bill is paid
2023-07-24	No*****	2 different browsers and iPhone app - can’t see or download full statements What it will do is download header of statement and say errors
2 different browsers and iPhone app - can’t see or download full statements What it will do is download header of statement and say errors