HappyFox Helpdesk

Name: HappyFox Helpdesk
Rating: 2.7 (45 reviews)
Author: HappyFox Inc

By: HappyFox Inc

Business

Features & Capabilities

HappyFox is a cloud-based customer support software. Intuitive in its design, HappyFox is the preferred help desk of many successful global organizations and institutions.

Now launching the HappyFox iPhone app to bring in mobility to your existing HappyFox accounts!

What you can do with the HappyFox app:

Access your support tickets on mobile
Quick access to “My Pending” tickets list
Filter and view tickets by Categories and Status
View complete Ticket Details and Ticket History
Respond to customers quickly by adding Ticket Updates
Add Private Notes to collaborate with other support agents

Your HappyFox tickets at your fingertips. Literally.

User Growth & Download Statistics

App

By:

HappyFox Inc

Rating:

2.70

(45)

Version:

2.9.5 Last updated: 2021-10-20

Version code:

844523385

Creation date:

2013-03-11

Compatible devices:

Size:

42.66MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-15

Compare stats and ranking:

Ranking

# 252,166 ▼ 1,274

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

HappyFox Inc

Apple Apps Store

https://apps.apple.com/us/app/happyfox-helpdesk/id603388728

Website:

http://www.happyfox.com

User Reviews

Users generally praise the mobile app for providing fast access to tickets and timely alerts, enabling on-the-go checks and responses. However, recurring issues with sign-in persistence, stability, and a UI that diverges from the web experience frustrate many. The app often feels outdated and under-supported, with missing features on mobile that exist on the web.

Pros

Mobile access to HappyFox with core functionality to check, respond to, and update tickets on the go.
Notifications/alerts for replies and new tickets keep you informed without constantly checking the web.
Mobile experience mirrors the web functionality and is easy to use for day-to-day ticket management.
Convenient to manage support tasks from anywhere—essentially having your helpdesk at your fingertips.

Cons

App frequently signs you out and requires re-login, interrupting workflow.
Unstable performance: frequent crashes/freeze, loading issues, and need to reinstall in some cases.
UI/UX is inconsistent with the web version and feels outdated or not polished.
Lack of regular updates and bug fixes; last update was a long time ago and some devices aren’t well supported.
Some features available on the web (e.g., admin actions, knowledge base, ticket creation) are missing or limited in the mobile app.

Recent reviews

Owelcam started in 2018 they never used this application as customer service why now I don’t know after the incident I had with the distortion on my phone with one other my video recording @news6wkmg needs to look into this since no one is, I’ve seen the reviews it’s so sad is one of the worst days a lot about a customer I keep trying because I know they can have better employees we just have to point the bad ones. If we all get together we can fix these so call technical support they’re the ones creating the problem I already know there games God showed me why there selective in devices those who they get well with have the best those that doesn’t they don’t care well I do and I will keep praying that every application works as it should be enough of your data breach game you all developers have behind desk. God bless please keep the reviews so the headquarters and Corporate companies know what’s going on and thank you .