Mojo Helpdesk

Name: Mojo Helpdesk
Rating: 1.8 (15 reviews)
Author: Metadot Corporation

By: Metadot Corporation

Business

Features & Capabilities

Efficient support, anytime, everywhere.

Mojo Helpdesk for Apple mobile – your dynamic support solution for agents, managers, and admins on the move. A swift and secure productivity companion, providing real-time visibility into your Mojo Helpdesk account.

Key Features:

Tickets: Instantly search and review tickets, post a comment or a staff note, prioritize, tag, and resolve.

Management: Manage contacts, agents, groups, teams, ticket queues, and more aspects of your helpdesk account.

Administration: Billing, security, add-ons, and more account settings available for admins.

Reports: View and manage different reports (dashboard, tickets count, aging summary, etc).

Multiple helpdesk accounts: Supports multiple helpdesk accounts, on which you have at least an agent role.

User Growth & Download Statistics

App

By:

Metadot Corporation

Rating:

1.80

(15)

Version:

2.0.2 Last updated: 2026-02-06

Version code:

882239143

Creation date:

2016-06-23

Compatible devices:

Size:

15.60MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-11

Compare stats and ranking:

Ranking

# 483,946 ▼ 3,236

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Metadot Corporation

Apple Apps Store

https://apps.apple.com/us/app/mojo-helpdesk/id1118071172

Website:

https://mojohelpdesk.com

User Reviews

This app has potential. Our company switched to this helpdesk a few months ago. The site is sleek and was a nice UI upgrade over our previous system. Fairly simple to set up and use. I was excited to see that our ticketing system finally had an app. The issue is that it’s absolute trash. This app is pretty much just the website with two ugly white bars at the top and bottom of the screen. Text from tickets doesn’t fit on my phone screen unless I turn it to landscape.The action buttons while viewing a ticket make the portrait view impossible to use. You can’t zoom out in portrait either, making it that much more frustrating. Oh, and forget trying to add time to a ticket. The option is there, but you have to do some serious gymnastics to be able to find the button and correctly enter your time. The team that worked on this app is either lazy or dumb. Or both. I guess I’ll just keep using the website. At least I can read the important information in the tickets and have a full dark mode. The morons running this app don’t seem to care, hence the terrible rating and no meaningful updates. This app needs some serious work and a decent design rework. I’ll change my rating if we ever get that.