Teamwork Desk

Name: Teamwork Desk
Rating: 2.1 (19 reviews)
Author: Teamwork Crew Limited

By: Teamwork Crew Limited App

Manage your helpdesk on the go

Overview

Version:

2.0.0

Last updated: 2022-03-07

Ranking

#418,572 ▼ 4,860

Overall

Features & Capabilities

Support customers from anywhere, at any time with the Teamwork Desk helpdesk app. Keep an eye on customer activity, create new tickets in the field and manage existing tickets no matter where you are — lounging by the pool, traveling by train, or hiking in the hills, we’ve got you and your customers covered.

Key Features:

• Manage your help desk on the go with full dashboard access • Create new tickets and reply to existing tickets while you’re away from your desk • Quickly assign and manage requests with bulk updates on ticket priority, status, inbox and much more • Add private notes to tickets to collaborate with your team • Review and sign-off on replies from agents enrolled in training • Generate time logs on all replies • Search tickets • Manage agents, customers and company profiles • Create tasks directly in your linked Teamwork Projects installation

Questions? Click on the App Support link below and we'll be more than happy to help!

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User Growth & Download Statistics

App

By:

Teamwork Crew Limited

Rating:

2.10

(19)

Version:

2.0.0 Last updated: 2022-03-07

Version code:

847449900

Creation date:

2015-11-05

Compatible devices:

Size:

1.76MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-18

Compare stats and ranking:

Ranking

# 418,572 ▼ 4,860

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Teamwork Crew Limited

Apple Apps Store

https://apps.apple.com/us/app/teamwork-desk/id984925768

Website:

https://www.teamwork.com/ios

User Reviews

Reviews are mixed. Users praise the mobile app for on-the-go ticket handling and view it as a useful companion to Desktop, with some reporting it transforms their workflow. However, repeated issues highlight serious drawbacks: persistent login problems, frequent crashes, lack of push notifications, and missing core mobile capabilities (e.g., creating or assigning tasks). Overall, stability and parity with the desktop experience are the main areas needing improvement for broad enterprise satisfaction.

Pros

Quick on-the-go ticket reading, assignment, and response
Daily usage that some users report as transforming their business
Desktop integration complement; a helpful companion to the desktop experience

Cons

Persistent login/authentication failures plaguing the mobile app
Frequent crashes and instability (including after updates)
No push notifications on iOS, reducing real-time awareness
Mobile feature gaps (unable to create/assign tasks, limited ticket actions)

Recent reviews

I’m using the same credentials to sign into the application on chrome and safari but every time I try on the app it says “please make sure you have the correct username or password” I’d rate this zero stars if I could.