My Optus

Name: My Optus
Rating: 4.5 (1111 reviews)
Author: Optus Mobile

By: Optus Mobile App

Made for you

Overview

Version:

10.46

Last updated: 2026-07-02

Ranking

#57,135 ▼ 279

Overall

Features & Capabilities

The My Optus App is the easiest way to manage all your Optus services in one place. It includes SubHub to view active subscriptions and potential savings when you bundle with Optus, a streamlined shopping experience, and 24/7 messaging for support.

Payments are fast and secure. Not an Optus customer? You can still download My Optus to explore the Optus network and latest deals. For help, visit Optus Support and review the Privacy Policy.

User Growth & Download Statistics

App Shopping Communication Privacy & Security

By:

Optus Mobile

Rating:

4.50

(1,111) 1 ratings

Version:

10.46 Last updated: 2026-07-02

Version code:

887627092

Creation date:

2012-03-06

Compatible devices:

Size:

157.15MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-16

Compare stats and ranking:

Ranking

# 57,135 ▼ 279

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Optus Mobile

Apple Apps Store

https://apps.apple.com/us/app/my-optus/id503716230

Website:

https://www.optus.com.au/MOA

User Reviews

User reviews cite chronic instability and broken functionality in the My Optus app: repeated crashes, login/registration loops, unreliable in-app support, billing and cancellation problems, and data/perks loading failures. A few notes praise Optus service and prepaid SIM experiences, but the majority highlight a need for significant stability fixes and better support channels.

Pros

Some reviewers praise Optus service reliability and 24/7 customer support.
Positive notes on the prepaid SIM experience when using the app.
Loyal users value notifications about bill payments and payment extensions.
Past versions of the app reportedly worked well.

Cons

App crashes on launch or after updates, leading to frequent instability.
Registration/login is buggy with endless loops and SMS verification codes sometimes not arriving.
In-app chat/support is unreliable or unusable, with dead ends or no agents at night.
Billing and cancellation issues including difficulty cancelling online and unexpected charges.
Perks, data usage visibility, and other features often fail to load or aren’t accessible; the app is heavy (over 300MB).

Recent reviews

App starts, shows some login dots then just crashes. Buggy and unreliable.

by No*****, 2025-05-13

I’ve tried several times to purchase their prepaid eSIM and each time it won’t take US passport. Trying to get ahold of them via chat, they route you with a dead loop saying message us via app, but app doesn’t have that feature if you don’t have an account with them. You cannot have an account with them without their number. This is the highest level of bureaucracy I have seen so far.