Overview

Features & Capabilities

Introducing My Optimum: manage your Optimum account, troubleshoot WiFi, view network details, outages, and bill reminders.

Pay bills easily, optimize speed with extender setup guidance, and personalize your home network with per-user profiles, device management, and usage tracking across devices.

User Growth & Download Statistics

By:
CSC Holdings, LLC.
Rating:
4.30
(83,066)
709 new ratings
Version:
2.6.1 Last updated: 2026-07-09
Version code:
888077194
Creation date:
2023-07-04
Compatible devices:
Size:
56.02MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-16
Compare stats and ranking:

Other platforms

Android
My Optimum (v2.6.0.23)
568,156 4.09 (14,506)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
CSC Holdings, LLC.
Apple Apps Store
https://apps.apple.com/us/app/my-optimum/id1644414970

User Reviews

Multiple reviews converge on outages and unreliable service as the main gripe, paired with persistent app and billing problems and poor customer support. A minority report some positive experiences, but the majority focus on reliability, billing disputes, and frustrating app interactions.
Pros
  • Some reviewers report the service works well for extended periods in certain areas.
  • A few reviewers note courteous or helpful support when issues were addressed.
Cons
  • Frequent outages and slow/unreliable internet speeds, often described as occurring daily or monthly across reviews.
  • App reliability issues, including constant logins/logouts and inability to update payment info, plus a frustrating user experience with automated chat/tools.
  • Poor customer service overall, with difficulty reaching a live representative and reports of unhelpful or gaslighting behavior.
  • Billing and promos disputes, including promised gift cards or bundles that are not fulfilled and unexpected charges.
Recent reviews
Terrible service. No effort to perform repairs and no effective communication of timely restoration.
by Do*****, 2026-07-06

Terrible response to the internet outage. No updates via text despite multiple calls and chats to make sure I get text updates.
by aa*****, 2026-07-06
View all user reviews ›

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