My Optimum

Name: My Optimum
Rating: 4.3 (78793 reviews)
Author: CSC Holdings, LLC.

By: CSC Holdings, LLC.

View WiFi, pay, and get help

Features & Capabilities

Introducing My Optimum: manage your Optimum account, troubleshoot WiFi, view network details, outages, and bill reminders.

Pay bills easily, optimize speed with extender setup guidance, and personalize your home network with per-user profiles, device management, and usage tracking across devices.

User Growth & Download Statistics

App Home Automation Analytics Privacy & Security

By:

CSC Holdings, LLC.

Rating:

4.30

(78,793) 716 new ratings

Version:

2.5.3 Last updated: 2026-04-23

Version code:

884824216

Creation date:

2023-07-04

Compatible devices:

Size:

51.74MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-06

Compare stats and ranking:

Ranking

# 4,673 ▲ 14

Other rankings

#68 in direct link keyword 11 ▲

Other platforms

My Optimum (v2.5.3.5)

540,182 4.19

(13,489)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

CSC Holdings, LLC.

Apple Apps Store

https://apps.apple.com/us/app/my-optimum/id1644414970

User Reviews

Multiple reviews converge on outages and unreliable service as the main gripe, paired with persistent app and billing problems and poor customer support. A minority report some positive experiences, but the majority focus on reliability, billing disputes, and frustrating app interactions.

Pros

Some reviewers report the service works well for extended periods in certain areas.
A few reviewers note courteous or helpful support when issues were addressed.

Cons

Frequent outages and slow/unreliable internet speeds, often described as occurring daily or monthly across reviews.
App reliability issues, including constant logins/logouts and inability to update payment info, plus a frustrating user experience with automated chat/tools.
Poor customer service overall, with difficulty reaching a live representative and reports of unhelpful or gaslighting behavior.
Billing and promos disputes, including promised gift cards or bundles that are not fulfilled and unexpected charges.

Recent reviews

Internet has been awful and intermittent. Had I do not have my mobile phone to serve as a router, I could not be working. And the app has been useless to solve the problem.

by Mi*****, 2026-05-20

Nothing but problems with Optimum. The service is so so most of the time and the ability to actually get in touch with the human being is almost impossible. It’s a shame that I’m not smart enough to switch companies.