My Optimum

Name: My Optimum
Rating: 4.3 (90565 reviews)
Author: CSC Holdings, LLC.

By: CSC Holdings, LLC. App

View WiFi, pay, and get help

Overview

Version:

2.8

Last updated: 2026-09-12

Features & Capabilities

Introducing My Optimum: manage your Optimum account, troubleshoot WiFi, view network details, outages, and bill reminders.

Pay bills easily, optimize speed with extender setup guidance, and personalize your home network with per-user profiles, device management, and usage tracking across devices.

User Growth & Download Statistics

App Home Automation Analytics Privacy & Security

By:

CSC Holdings, LLC.

Rating:

4.30

(90,565) 783 new ratings

Version:

2.8 Last updated: 2026-09-12

Version code:

890847529

Creation date:

2023-07-04

Compatible devices:

Size:

84.54MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-16

Compare stats and ranking:

Ranking

# 4,305 ▲ 21

Other rankings

#45 in mobile view keyword 30 ▼ 4#75 in direct link keyword 11

Other platforms

My Optimum (v2.7.0.6)

615,359 4.05

(15,936)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

CSC Holdings, LLC.

Apple Apps Store

https://apps.apple.com/us/app/my-optimum/id1644414970

User Reviews

Multiple reviews converge on outages and unreliable service as the main gripe, paired with persistent app and billing problems and poor customer support. A minority report some positive experiences, but the majority focus on reliability, billing disputes, and frustrating app interactions.

Pros

Some reviewers report the service works well for extended periods in certain areas.
A few reviewers note courteous or helpful support when issues were addressed.

Cons

Frequent outages and slow/unreliable internet speeds, often described as occurring daily or monthly across reviews.
App reliability issues, including constant logins/logouts and inability to update payment info, plus a frustrating user experience with automated chat/tools.
Poor customer service overall, with difficulty reaching a live representative and reports of unhelpful or gaslighting behavior.
Billing and promos disputes, including promised gift cards or bundles that are not fulfilled and unexpected charges.

Recent reviews

Optimum is a rip off. They over charge for internet. Why does one router cost over $100. That’s insane.

by Li*****, 2026-09-11

I have the mobile and home internet. Both are terrible. Constantly lose phone service. Unlimited plan is not really “ unlimited” home WiFi is only about 10% of what you pay for. Even with a hard wire their equipment resets multiple times a day. Don’t get this service.