My Telstra

Name: My Telstra
Rating: 4.3 (1199 reviews)
Author: Telstra Corporation Ltd

By: Telstra Corporation Ltd App

My Telstra: Making it easier

Overview

Version:

126.1.102369

Last updated: 2026-06-30

Ranking

#56,360 ▼ 207

Overall

Features & Capabilities

My Telstra brings essential services together in one app: track orders, pay bills, manage your account, recharge your service, and get quick help. Message support and you’ll be notified when they reply—it's faster and simpler than using web portals.

Monitor your internet speed, check outages, restart your modem, and track usage with auto-recharge to stay in control of your plan. Telstra Plus rewards you for timely payments, shop the latest devices, and benefit from troubleshooting that actually works—98% of queries resolved in-app.

User Growth & Download Statistics

App Communication Payments Shopping Data

By:

Telstra Corporation Ltd

Rating:

4.30

(1,199) 2 new ratings

Version:

126.1.102369 Last updated: 2026-06-30

Version code:

887565963

Creation date:

2012-07-25

Compatible devices:

Size:

285.75MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-16

Compare stats and ranking:

Ranking

# 56,360 ▼ 207

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Telstra Corporation Ltd

Apple Apps Store

https://apps.apple.com/us/app/my-telstra/id543829966

Website:

https://www.telstra.com.au/

User Reviews

Across reviews, My Telstra is described as slow, buggy, and hard to use, with login, payments, and billing failures common. Users also report poor support, difficult navigation, and eSIM activation problems that force in-store visits. The app’s reliability and user experience are the primary concerns across multiple reviews.

Pros

Cons

Frequent login/account access problems, including inability to sign in, accounts not being found, and sessions auto-logging out (often when overseas).
Payment and recharge failures: cannot pay bills, top-ups not processing, charges without service, and slow or inconsistent processing.
App performance and reliability issues: slow loading, 'system error' messages, and crashes during payments or navigation.
Poor customer support and contactability: hard to reach agents, unhelpful or ineffective chatbots, long wait times.
UX and feature gaps: hard navigation, missing or wrong information, outdated billing interface, difficulty managing cards, and eSIM activation often requiring an in-person store visit.