RequestIndy

Name: RequestIndy
Rating: 1.8 (52 reviews)
Author: City of Indianapolis

By: City of Indianapolis App

Utilities

Overview

Version:

6.0.4

Last updated: 2026-07-07

Ranking

#245,467 ▲ 1,827

Overall

Features & Capabilities

RequestIndy is an exciting tool from the City of Indianapolis’ Mayor’s Action Center that allows our citizens to request non-emergency City services and report issues such as potholes, missed trash collection, and stray animals. Currently, RequestIndy can be used to enter more than 30 of the most commonly requested services. RequestIndy is fully-integrated with the City’s enterprise-wide service systems for each City department so requests are routed directly to the folks who can resolve the issue.

RequestIndy is available 24 hours a day, 7 days a week to allow citizens to make these requests at their convenience.

RequestIndy may also be used to check the status of previously submitted requests.

User Growth & Download Statistics

App

By:

City of Indianapolis

Rating:

1.80

(52)

Version:

6.0.4 Last updated: 2026-07-07

Version code:

884535083

Creation date:

2011-06-29

Bundle ID:

com.indy.gov.mobile.requestindy

Compatible devices:

Size:

75.08MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-10-05

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:: City of Indianapolis
Apple Apps Store: https://apps.apple.com/us/app/requestindy/id445471885
Website:: http://indy.gov/eGov/Mayor/MAC/Pages/RIMobile.aspx

User Reviews

User reviews consistently show that RequestIndy is a basic, city-provided tool that can be functional for submitting issues, with some users reporting timely resolutions. However, widespread reliability and usability issues dominate, including frequent freezing or loading failures, unreliable address lookup, persistent login and password reset problems, and non-working photo uploads. Many also lament poor support, lack of status updates after submission, and a frustrating redesign that made navigation harder. Overall, the app can be useful in principle but is plagued by stability, accessibility, and user-experience issues that undermine consistent use.

Pros

Functional for submitting issues; the app is usable for basic reporting.
Some users report timely resolutions or actions to submitted requests (e.g., within a month).
Provides a direct channel to city services (RequestIndy) for reporting issues.
Used by residents for years, indicating familiarity and trust.
Not fancy but serves a practical purpose in a city context.

Cons

App frequently freezes or fails to load, leaving users stuck on splash or loading screens.
Address lookup is unreliable or non-functional, making it hard to locate an address or submit a report.
Password/login problems, including failed resets and inability to create a new account.
Photo upload feature often doesn't work on iPhone; users can't attach images to reports.
Poor support and lack of status updates; tickets are often closed without comments and the redesign/navigation is frustrating.

Recent reviews

The app stalls when “location services” fails to function. I can’t submit a request The app could’ve very valuable. Please fix it. Claude could make the user side app in 2 minutes.

by Lo***** 2026-08-05

This gets 3/5 just because this app exists. It’s nice that the city wants to give us a venue for serious complaints. However, viable and necessary requests are completed ~ 2% of the time. Response time and completion rate is 0/5. That is why 2/5. Idk who actually is monitoring these requests, but I feel like they need a performance review. I am tired of getting hit by vehicles while I am biking in the bike lane, following all of the rules, covered in blinking lights.