RequestIndy

Name: RequestIndy
Rating: 2.3285713 (138 reviews)
Author: City of Indianapolis

By: City of Indianapolis

Request City services and report issues in the City of Indianapolis

Features & Capabilities

RequestIndy is a convenient Chrome extension provided by the City of Indianapolis' Mayor's Action Center. It empowers residents to request over 30 common non-emergency city services and report issues such as potholes, trash collection problems, and animal concerns. Integrated directly with the City's enterprise-wide service systems, RequestIndy ensures that each request is routed promptly to the appropriate department for efficient resolution.

Available 24/7, RequestIndy allows residents to submit requests at their convenience and check the status of previous submissions online. This tool enhances civic engagement and streamlines communication between Indianapolis citizens and city services, making city assistance accessible anytime and simplifying issue reporting.

User Growth & Download Statistics

App Community

By:

Downloads:

Rating:

Version:

6.0.2 Last updated: 2026-01-16

Version code:

600018

Creation date:

2011-11-22

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.ACTIVITY_RECOGNITION High risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
com.google.android.gms.permission.ACTIVITY_RECOGNITION High risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.FOREGROUND_SERVICE Low risk

Size:

149.99MB

Email:

ri*****@indy.gov

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-13

Compare stats and ranking:

Ranking

# 390,222 ▲ 2,778

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

City of Indianapolis

Google Play Store

https://play.google.com/store/apps/details?id=gov.indy.requestindy.android

Email:

ri*****@indy.gov

Website:

http://www.indy.gov/eGov/Mayor/MAC/Pages/RIMobile.aspx

User Reviews

RequestIndy has potential as a tool for reporting city street issues like potholes and illegal dumping, with some reports being addressed. However, users frequently experience crashes and bugs, preventing successful submissions. Many complaints are closed without resolution or communication, and city staff responsiveness is criticized. The app's outdated interface and inaccurate location features add to user frustration, leading many to call city services directly. Overall, the app's poor reliability and customer service issues overshadow its intended utility.

Pros

Some pothole reports do eventually get addressed within a week or two, showing some effectiveness in issue resolution.
Useful for reporting city street problems like potholes and illegal dumping.
Allows residents to submit requests related to city maintenance issues.

Cons

The app frequently crashes or force closes when submitting requests, making it unreliable.
Many users report that requests are closed without resolution or follow-up from city employees.
The user interface is outdated and buggy; app performance has deteriorated since 2018.
City employees handling the requests are described as rude, unhelpful, and untrained, contributing to poor customer experience.
Location detection based on private parcels is inaccurate and can misdirect reports, forcing users to call 311 instead.

Recent reviews

Requests get closed by the city without resolution or contacting the resident. There are no notes viewable in the app, though the city rep sees them if you call in (and hold for an hour). Employees are rude, not trained, and generally not helpful.